# This is what a "Shadow Disconnect" Looks Like. What is happening and what (if anything) can I do about it? **URL:** \ **Category:** General Issues\ **Tags:** freezes, performance, connection-issues\ **Created:** [October 12, 2023, 8:45am UTC](https://forums.eveonline.com/t/this-is-what-a-shadow-disconnect-looks-like-what-is-happening-and-what-if-anything-can-i-do-about-it/423519 "2023-10-12T08:45:04Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Sargon\_Of\_Amerish](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sargon_of_amerish/32/381433_2.png) [@Sargon\_Of\_Amerish](https://forums.eveonline.com/u/Sargon_Of_Amerish)\ **Post date:** [October 12, 2023, 8:45am UTC](https://forums.eveonline.com/t/this-is-what-a-shadow-disconnect-looks-like-what-is-happening-and-what-if-anything-can-i-do-about-it/423519/1 "2023-10-12T08:45:04Z")
VIDEO: [EVE Online: What a “Shadow Disconnect” Looks Like](https://youtu.be/XaqHQRc5d4o?si=c9FVCjbfecIXMWEb) Weird issue, the client will now and then just “_shadow_ disconnect” (their may be an existing term for what this is but I have yet to come across **anyone** whos had the same issue in the past which is a bit strange in of itself given how old the game is surely one would think there would be an old forum post or something **somewhere** but not that I’ve seen at least, so I’ve coined the phrase “_shadow_ disconnect” as just like being “_shadow_ banned” I’m _effectively_ disconnected except I have no way of knowing **when** it happens or if there’s even a _specific cause_ which as you can imagine is INFINETLY **worse** than just being shown a popup saying you’ve lost connection and restarting the client as 99% of players reading this are well familiar with doing.) Even after it becomes apparent that the client is no longer “in the present” and effectively frozen and unresponsive (at some point I will start noticing things not working/updating/responding as they should (ex: I’ll try to drag ammo into a container and its “_locked for unknown reason_”, I could open things like the character sheet and market windows etc but just get empty or black windows, d scan cycling forever or the ship just landing and sitting at a gate) to restart the client you cant even just “_x out_” or “_rightclick+close window_” no you have to go into task manager and hard close the .exe process. At least with the “_you lost connection_” pop up type of disconnect your ship immediately e-warps (or tries to at least) and i can restart the client and be back in control within a minute or two tops, no big deal usually but THIS? No **THIS** sh!t is absolutely going to get me killed eventually, I’ve already had a few close calls with it happening in places like Pochven and landing on stargates in lowsec with logoff timers and as you can see in this clip I’ve literally just landed in a Crimson Combat site which if you don’t know the rats there **tackle you** and the only reason I survived this was I happened to be in a passive fit that was specifically designed to perma-tank full aggro. It would be nice if I knew what the ₣\*ck was actually **causing** this before I start losing ships due to sh!t I literally have **ZERO** control over. ---
**Author:** ![Vartan\_Sarkisian](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vartan_sarkisian/32/375500_2.png) [@Vartan\_Sarkisian](https://forums.eveonline.com/u/Vartan_Sarkisian)\ **Post date:** [October 12, 2023, 10:02am UTC](https://forums.eveonline.com/t/this-is-what-a-shadow-disconnect-looks-like-what-is-happening-and-what-if-anything-can-i-do-about-it/423519/2 "2023-10-12T10:02:38Z")
wall of text, didnt read ---
**Author:** ![Sargon\_Of\_Amerish](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sargon_of_amerish/32/381433_2.png) [@Sargon\_Of\_Amerish](https://forums.eveonline.com/u/Sargon_Of_Amerish)\ **Post date:** [October 12, 2023, 3:02pm UTC](https://forums.eveonline.com/t/this-is-what-a-shadow-disconnect-looks-like-what-is-happening-and-what-if-anything-can-i-do-about-it/423519/3 "2023-10-12T15:02:33Z")
And yet you are here :ccpfalcon: ---
**Author:** ![Anthony\_FatTony\_Amico](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/anthony_fattony_amico/32/391106_2.png) [@Anthony\_FatTony\_Amico](https://forums.eveonline.com/u/Anthony_FatTony_Amico)\ **Post date:** [October 12, 2023, 5:56pm UTC](https://forums.eveonline.com/t/this-is-what-a-shadow-disconnect-looks-like-what-is-happening-and-what-if-anything-can-i-do-about-it/423519/4 "2023-10-12T17:56:04Z")
Oh yah it happens to me every now and then. Really just an ISP issue between that and connecting with the EVE server. I aint smart about the IT stuff behind it but pretty much I think it’s a point where you are still connected but didn’t time out. You will either go back to normal or the entire thing will crash. I seen my laptop momentary disconnect from my wifi because of EVE. 😂 Only recommendation really is to get a better ISP or like a new modem so things are connected. A direct line connection is also best vs wifi. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [January 10, 2024, 5:57pm UTC](https://forums.eveonline.com/t/this-is-what-a-shadow-disconnect-looks-like-what-is-happening-and-what-if-anything-can-i-do-about-it/423519/5 "2024-01-10T17:57:01Z")
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