# TQ randomly disconnects

**URL:** <https://forums.eveonline.com/t/tq-randomly-disconnects/350900>\
**Category:** General Discussion\
**Created:** [February 23, 2022, 7:15am UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900 "2022-02-23T07:15:12Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Michal\_Somebody](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michal_somebody/32/494799_2.png) [@Michal\_Somebody](https://forums.eveonline.com/u/Michal_Somebody)\
**Post date:** [February 25, 2022, 1:49pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/21 "2022-02-25T13:49:40Z")

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The CCP servers are in London and all those internet trucks are heavily congested due the every reporter and his/her mother streaming live reports from eastern Europe.

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**Author:** ![Far\_Kimo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/far_kimo/32/309502_2.png) [@Far\_Kimo](https://forums.eveonline.com/u/Far_Kimo)\
**Post date:** [February 25, 2022, 1:57pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/22 "2022-02-25T13:57:38Z")

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But I have friends who are playing in different countries and in the UK who are not getting disconnected.

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**Author:** ![Scoflo\_Rotineque](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoflo_rotineque/32/419429_2.png) [@Scoflo\_Rotineque](https://forums.eveonline.com/u/Scoflo_Rotineque)\
**Post date:** [February 25, 2022, 2:03pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/23 "2022-02-25T14:03:09Z")

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Seemed fine for two hours after downtime, not a single disconnect which was nice. See how I get on later this evening.

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**Author:** ![Michal\_Somebody](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michal_somebody/32/494799_2.png) [@Michal\_Somebody](https://forums.eveonline.com/u/Michal_Somebody)\
**Post date:** [February 25, 2022, 2:06pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/24 "2022-02-25T14:06:53Z")

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> [@Far\_Kimo](#):
>
> But I have friends who are playing in different countries and in the UK who are not getting disconnected.

It all depends on the international connection the are coming into the hosting centre where the CCP servers are. The Seacom and NAP Africa truncs seem to be affected very little. They must be connecting directly into the hosting centre and not have to rely on the UK truncs to connect to the hosting centre. Vodaphone truncs seems to be very heavily congested.

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**Author:** ![Too\_Ducky](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/too_ducky/32/434178_2.png) [@Too\_Ducky](https://forums.eveonline.com/u/Too_Ducky)\
**Post date:** [February 25, 2022, 3:09pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/25 "2022-02-25T15:09:47Z")

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Looks like NordVPN has fixed this for me.

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**Author:** ![Scoflo\_Rotineque](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoflo_rotineque/32/419429_2.png) [@Scoflo\_Rotineque](https://forums.eveonline.com/u/Scoflo_Rotineque)\
**Post date:** [February 25, 2022, 3:36pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/26 "2022-02-25T15:36:44Z")

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Disconnects are back

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**Author:** ![Alex\_L\_Strifer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alex_l_strifer/32/309444_2.png) [@Alex\_L\_Strifer](https://forums.eveonline.com/u/Alex_L_Strifer)\
**Post date:** [February 25, 2022, 3:48pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/27 "2022-02-25T15:48:13Z")

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I have this same issue at the moment it is not playable every other game is fine just Eve Online. Would be nice to have some sort of mention from CCP here…

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**Author:** ![Bruce\_Kemp](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bruce_kemp/32/453413_2.png) [@Bruce\_Kemp](https://forums.eveonline.com/u/Bruce_Kemp)\
**Post date:** [February 25, 2022, 3:51pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/28 "2022-02-25T15:51:32Z")

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Over 10 random DC’s today on all accounts, i think ill go AFK today,

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**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\
**Post date:** [February 25, 2022, 5:59pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/30 "2022-02-25T17:59:39Z")

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If your ISP is virgin media, then that is the issue at hand… the link above will explain what to send to CCP for them to figure out the issue between VM and EVE servers.

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**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\
**Post date:** [February 25, 2022, 6:05pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/31 "2022-02-25T18:05:44Z")

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Virgin Media customers: Please see this thread [20220225 - Connection Issues (UK)](https://forums.eveonline.com/t/20220225-connection-issues-uk/351264) and this tweet [https://twitter.com/CCP\_Explorer/status/1497265035768434690](https://twitter.com/CCP_Explorer/status/1497265035768434690).

We are seeing these disconnect issues, starting at 22 o’clock on 23 February; the disconnects are synced indicating some sort of a network issue or fault. But these synched disconnects are only from Virgin Media customers in the UK as far as we can tell; other countries or ISPs do not appear to be affected.

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**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\
**Post date:** [February 26, 2022, 5:41pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/32 "2022-02-26T17:41:23Z")

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We continue to keep this thread [20220225 - Connection Issues (UK)](https://forums.eveonline.com/t/20220225-connection-issues-uk/351264) updated on the Virgin Media UK disconnect issues.

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**Author:** ![Asgaurd](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/asgaurd/32/394376_2.png) [@Asgaurd](https://forums.eveonline.com/u/Asgaurd)\
**Post date:** [February 26, 2022, 8:15pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/33 "2022-02-26T20:15:44Z")

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Same Here, Multiple dissconects per hour, always in Germany Server Ping.

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**Author:** ![Wavemistress\_Moidel](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wavemistress_moidel/32/211447_2.png) [@Wavemistress\_Moidel](https://forums.eveonline.com/u/Wavemistress_Moidel)\
**Post date:** [February 27, 2022, 7:54pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/34 "2022-02-27T19:54:03Z")

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Still disconnecting

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**Author:** ![Kaivarian\_Coste](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kaivarian_coste/32/413759_2.png) [@Kaivarian\_Coste](https://forums.eveonline.com/u/Kaivarian_Coste)\
**Post date:** [February 28, 2022, 7:07am UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/35 "2022-02-28T07:07:14Z")

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same.

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**Author:** ![Torqu3](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/torqu3/32/311400_2.png) [@Torqu3](https://forums.eveonline.com/u/Torqu3)\
**Post date:** [March 12, 2022, 7:16am UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/36 "2022-03-12T07:16:01Z")

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Getting multiple daily disconnects in Western Australia. Lost billions of isk to the abyss thanks to it.

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**Author:** ![Oz\_Strayyamate](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/oz_strayyamate/32/311425_2.png) [@Oz\_Strayyamate](https://forums.eveonline.com/u/Oz_Strayyamate)\
**Post date:** [March 12, 2022, 10:44am UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/37 "2022-03-12T10:44:53Z")

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Same hear suspect foul play i wont be playing for while till its fixed im on kangaroo island south australia i expect a refund

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**Author:** ![Torqu3](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/torqu3/32/311400_2.png) [@Torqu3](https://forums.eveonline.com/u/Torqu3)\
**Post date:** [March 12, 2022, 10:49am UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/38 "2022-03-12T10:49:44Z")

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I’ve already tried for compensation, but all I get from CCP is that’s it’s not an issue their end. Meanwhile I can’t undock anymore for fear of flushing more isk down the drain.

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**Author:** ![Oz\_Strayyamate](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/oz_strayyamate/32/311425_2.png) [@Oz\_Strayyamate](https://forums.eveonline.com/u/Oz_Strayyamate)\
**Post date:** [March 12, 2022, 10:54am UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/39 "2022-03-12T10:54:35Z")

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dammit CCP have a lot to learn

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**Author:** ![Lord\_Czar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lord_czar/32/375938_2.png) [@Lord\_Czar](https://forums.eveonline.com/u/Lord_Czar)\
**Post date:** [May 16, 2022, 4:04pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/40 "2022-05-16T16:04:50Z")

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I’m in WA as well and the D/Cs were really bad. In the end I went with Express VPN. However, that’s not the point. Why should we pay for a VPN to play EvE?

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [August 14, 2022, 4:05pm UTC](https://forums.eveonline.com/t/tq-randomly-disconnects/350900/41 "2022-08-14T16:05:09Z")

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