# Tranquility DDoS - 2020/05/03-08

**URL:** <https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266>\
**Category:** General Discussion\
**Created:** [May 3, 2020, 2:47am UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266 "2020-05-03T02:47:16Z")\
**Posts on this page:** 20\
**Page:** 50

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**Author:** ![Dravick\_Afterthought](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dravick_afterthought/32/282017_2.png) [@Dravick\_Afterthought](https://forums.eveonline.com/u/Dravick_Afterthought)\
**Post date:** [May 8, 2020, 11:25am UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1011 "2020-05-08T11:25:46Z")

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> [@Ossprey](#):
>
> Glad a fix is being applied on a bank holiday FRIDAY, at a time no one is allowed to go outside due to the Covid-19 thing.

How very parochial of you - the ‘Bank Holiday’ and lockdown are specific to the UK, whereas Eve is a worldwide MMO which happens to be run from here.

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**Author:** ![Hellbender\_Devildog](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hellbender_devildog/32/187986_2.png) [@Hellbender\_Devildog](https://forums.eveonline.com/u/Hellbender_Devildog)\
**Post date:** [May 8, 2020, 12:25pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1012 "2020-05-08T12:25:47Z")

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OH WOW… so now you are going to go ahead and insult me as well. I have no idea who put you in charge of this moderation process, but my comment was in no way racist whatsoever. I spoke of a country, not a race, and a tyrannical political ideology. An ideology of which even the oriental folks that live there, mainly in Hong Kong, are fighting against. Did you miss all the people in the streets in Hong Kong fighting for their freedom? How about Taiwan that communist China is pretending is their territory and refuse to admit its existence. Also, Vinnie the Poo, aka Poobear is what the Chinese people call th eir tyrannical leader, as pun. Which the tyrant then decided to punish anyone simply mentioning it. And might I say the tyrant is acting very much like you. Seems that some people love their authority a little too much.

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**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\
**Post date:** [May 8, 2020, 1:01pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1013 "2020-05-08T13:01:08Z")

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Let’s keep this topic on point for reporting and discussing connectivity issues around the DDoS incidents only.

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**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\
**Post date:** [May 8, 2020, 1:18pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1014 "2020-05-08T13:18:10Z")

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The extended downtime has concluded. We are now closely monitoring all traffic and the health of our services.

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**Author:** ![Black\_Ambulance](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/black_ambulance/32/48290_2.png) [@Black\_Ambulance](https://forums.eveonline.com/u/Black_Ambulance)\
**Post date:** [May 8, 2020, 1:45pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1015 "2020-05-08T13:45:35Z")

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> [@CCP\_Dopamine](#):
>
> Let’s keep this topic on point for reporting and discussing connectivity issues around the DDoS incidents only.

what DDoS ?

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**Author:** ![Xiombarg\_Ohmsford](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xiombarg_ohmsford/32/172425_2.png) [@Xiombarg\_Ohmsford](https://forums.eveonline.com/u/Xiombarg_Ohmsford)\
**Post date:** [May 8, 2020, 1:50pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1016 "2020-05-08T13:50:46Z")

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Game client assigned to my name has suddenly closed cannot log in tried multiple times no joy

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**Author:** ![Xiombarg\_Ohmsford](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xiombarg_ohmsford/32/172425_2.png) [@Xiombarg\_Ohmsford](https://forums.eveonline.com/u/Xiombarg_Ohmsford)\
**Post date:** [May 8, 2020, 1:52pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1017 "2020-05-08T13:52:55Z")

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Ten attempts later managed to log in. Seems buggy guys.

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**Author:** ![Zen\_Sion](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zen_sion/32/204071_2.png) [@Zen\_Sion](https://forums.eveonline.com/u/Zen_Sion)\
**Post date:** [May 8, 2020, 2:29pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1018 "2020-05-08T14:29:43Z")

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The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

SO WHAT CAN I DO ABOUT THIS is it cuz of the DDOS attacks

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**Author:** ![Welton\_Cube](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/welton_cube/32/182060_2.png) [@Welton\_Cube](https://forums.eveonline.com/u/Welton_Cube)\
**Post date:** [May 8, 2020, 2:33pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1019 "2020-05-08T14:33:05Z")

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> [@Lone\_Haranguer](#):
>
> Horsefeathers and likewise Applesauce. The digital attack map I accessed shows a spike from China and Malaysia in fragmentation and (from Malaysia) what the site categorizes as “unusual” attacks. Big peak on May 5, but ongoing with GB as target.

One spike on the 5th doesn’t explain two weeks of supposed DDoS attacks and “Great Britain” isn’t “London” - it may not be the size of a “real” country, but it’s bigger than a city.

> [@Lone\_Haranguer](#):
>
> So, no attacks, huh? I think I smell a DDoSer stirring the pot. Otherwise it is someone who should be abandoning the game with that sort of attitude.

No. Not a DDoSer. I’m paid up for a year on six Omega accounts and sick to death of being lied to by CCP. We’ve had months of relatively recent experience with that.

“We’ll reimburse you for ship losses” which turns out not to be reimbursement, but partial replacement. Replacing ships we’ve already purchased replacements for and leaving us to sell them for yet more loss is just another shadow isk sink.

“The system is stable but we’re monitoring” in the middle of peak attacks. The scope of CCP’s lies during the February DDoS attack (which I never denied was an attack then) is Trumpesqian.

> [@Lone\_Haranguer](#):
>
> I am leaving the game

I’m sorry to hear that, but it’s likely to be happening more and more given CCP’s utter contempt for its player base.

> [@Lone\_Haranguer](#):
>
> I am concerned that the release schedule by the management is too aggressive for CCP.

I wholeheartedly agree and I’ll add that if they spent half the time bug hunting the existing system as they do in self promotion and nonsensical giveaways the game would be much improved.

> [@Lone\_Haranguer](#):
>
> Alexander Pope wrote “A **little** learning is a **dangerous thing**.
> 
> . Drink deep, or taste not the Pierian Spring;  
> . There shallow draughts intoxicate the brain,  
> . and drinking largely sobers us again.”
> 
> I am not sure I have drunk deeply enough myself, but the negative Cube appears to have skimmed the surface of net connectivity and accused the Devs of incompetence. As a long time dev, I have seen a few who were incompetent and others who performed poorly when feeling rushed but mostly they are a good group; the incompetent ones are left by the wayside pretty quickly.

I started in IT professionally in 1981 writing assembler code for a custom accounting package for (don’t laugh) an Osborne I computer (the 54-pound Singer sewing machine of “portable computers” that’s probably responsible for the shoulder pain I’m _still_ dealing with now). I’ve been in it since and especially in the beginning had to become an expert in far broader aspects of it than the relatively narrow specialists of today’s IT world do out of the simple necessity that no one else was around to ask.

I started in IT on an amateur basis in 1969 writing assembler, CoBOL, ForTran, and other code for my mother while she was off screwing her art teacher at Nashville State Technical Institute (yes, I was nine - sitting at an IBM Model 29 punch card machine composing software on the fly - I’m sure it turned a few heads at the time).

I built my first PC in the summer of 1975 - an Altair 8800 (seven million, two-hundred six thousand, eight hundred and sixteen loose parts in bags (approximately) that all had to be installed exactly correctly so your (in today’s money) $7500 computer with no monitor, keyboard, mouse, hard drive, or speakers could (if you programmed it very carefully) add two to two to get four).

I’ve been fortunate to live in a time when I could not only “drink deeply” but do so across nearly the entire history of portable computing and have used that depth of knowlege to leverage myself into a lucrative and enjoyable career that spanned three decades before my health took me off the board (cancer and a broad range of endocrine problems)

If anyone in this industry has drunk deeply enough to be able to piece together what’s happening from limited information, it’s me.

> [@Lone\_Haranguer](#):
>
> So, I reject your narrative. If there is incompetence, it is the management. It is the process, and it is unlikely that anything is being covered up.

I’m not certain why you think management isn’t capable of or willing to cover their tracks. I badgered GM Whiskers into admitting to a “DDoS” attack (in a series of Facebook posts) almost ten days before they admitted it here and that was the last I heard from GM Whiskers or ANYONE from Eve on Facebook other than GM Dopamine telling me that no further information would be given and I should open a ticket (at a time when opening a ticket was impossible and I’d told him as much - very helpful, that).

Covering things up is what they do best.

If there were an industry award for “Most misleading customer communication” I’m certain that CCP would at least be in the top three finalists for it.

> [@Lone\_Haranguer](#):
>
> But if you truly believe that, vote with your feet and walk away.

I got greedy and paid up for a year on six accounts - I couldn’t resist the discount. So while I could just throw that away, I prefer to hector CCP into actually giving me what I paid for.

> [@Lone\_Haranguer](#):
>
> Your posts fail, especially when you repeat unsubstantiated claims.

I’m not sure what you want for substantiation.

It is substantiated that none, not one, of the six or seven reputable sites that track DDoS attacks online and report that (varying degrees of) real time and historically don’t show any substantial DDoS attack over the past two weeks directed at Eve’s servers or their partners’ servers.

It is substantiated that this system instability started precisely with the patch before last.

It is substantiated that it affects Omega accounts more than Alpha accounts (how in the world would a DDoS attack specifically target Omega accounts if it’s not an internal problem at CCP?).

I suppose I could go the “little bit of LSD and a whole lot of rats” approach John Malkovich used in the RED franchise with a key player in this (supposing I could find one and had a car trunk to use - I can’t drive any more - and that’s clearly hyperbole) but that just sounds exhausting.

I prefer gathering information, evaluating it, and applying logical processes to reach supportable conclusions.

> [@Lone\_Haranguer](#):
>
> In addition, the major DDoS monitors check for accessing the usual culprits, not for subtle attacks sliding a flood at site-specific interprocess sockets, which can be mistaken for client-server chat in a complex game that extends beyond the usual REST ports. So no monitoring site results = No DDoS ? Obviously no bacteria = no infection, too. Except for those pesky viruses…

Obviously we’re not looking at the same sites or working from the same level of understanding about how they work.

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**Author:** ![Griffith\_Caldron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/griffith_caldron/32/203076_2.png) [@Griffith\_Caldron](https://forums.eveonline.com/u/Griffith_Caldron)\
**Post date:** [May 8, 2020, 2:48pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1020 "2020-05-08T14:48:06Z")

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Super frequent disconnects. Hi-Sec, NullSec.

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**Author:** ![LiuNiclole\_Davout](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/liuniclole_davout/32/185017_2.png) [@LiuNiclole\_Davout](https://forums.eveonline.com/u/LiuNiclole_Davout)\
**Post date:** [May 8, 2020, 3:26pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1021 "2020-05-08T15:26:59Z")

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Four disconnects in half an hour.

Eve is becoming unplayable for some people.

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**Author:** ![Petrel\_Milk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/petrel_milk/32/432399_2.png) [@Petrel\_Milk](https://forums.eveonline.com/u/Petrel_Milk)\
**Post date:** [May 8, 2020, 3:35pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1022 "2020-05-08T15:35:56Z")

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Local chat still dodgy. The effect comes and goes, two alts seeing different pilots in system. It gets scary when I don’t know if anyone is around, might as well be in wormhole space. No dc yet though. UK.

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**Author:** ![Sho\_Sindar\_Cadelanne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sho_sindar_cadelanne/32/184405_2.png) [@Sho\_Sindar\_Cadelanne](https://forums.eveonline.com/u/Sho_Sindar_Cadelanne)\
**Post date:** [May 8, 2020, 4:36pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1023 "2020-05-08T16:36:29Z")

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Still cannot Log in, disconnects immediately.

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**Author:** ![minikill](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/minikill/32/204105_2.png) [@minikill](https://forums.eveonline.com/u/minikill)\
**Post date:** [May 8, 2020, 4:51pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1024 "2020-05-08T16:51:52Z")

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![image](https://global.discourse-cdn.com/eveonline/original/3X/0/1/018817e94a816a053abfc818be3a4ea82f87c3d9.jpeg)

and it is running all the time (i did uninstall the game)

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**Author:** ![LiuNiclole\_Davout](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/liuniclole_davout/32/185017_2.png) [@LiuNiclole\_Davout](https://forums.eveonline.com/u/LiuNiclole_Davout)\
**Post date:** [May 8, 2020, 5:02pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1025 "2020-05-08T17:02:26Z")

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Still disconnects within a minute or so of connection.

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**Author:** ![CCP\_Dopamine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_dopamine/32/280835_2.png) [@CCP\_Dopamine](https://forums.eveonline.com/u/CCP_Dopamine)\
**Post date:** [May 8, 2020, 5:51pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1026 "2020-05-08T17:51:09Z")

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Can you please try the following steps to see if that resolves this particular problem?

1. Close the launcher
2. Open the RUN dialog (WindowsKey + R)
3. Type in %localappdata%\CCP\EVE\QtWebEngine
4. Rename the “Default” folder to anything else
5. Start it again

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<div class="post-metadata">

**Author:** ![minikill](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/minikill/32/204105_2.png) [@minikill](https://forums.eveonline.com/u/minikill)\
**Post date:** [May 8, 2020, 6:29pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1027 "2020-05-08T18:29:46Z")

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Thx

That did work

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**Author:** ![Rekindle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rekindle/32/382332_2.png) [@Rekindle](https://forums.eveonline.com/u/Rekindle)\
**Post date:** [May 8, 2020, 6:37pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1028 "2020-05-08T18:37:39Z")

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> [@minikill](#):
>
> That did work

minikill is still logging in , thats nice to know 🙂

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**Author:** ![Ensong\_Hisakawa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ensong_hisakawa/32/338150_2.png) [@Ensong\_Hisakawa](https://forums.eveonline.com/u/Ensong_Hisakawa)\
**Post date:** [May 8, 2020, 7:37pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1029 "2020-05-08T19:37:56Z")

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Cannot maintain a connection on any account. Have checked with the ISP to try and find a rectifiable issue on my end.

Connecting from Richmond County, Georgia, USA

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**Author:** ![LiuNiclole\_Davout](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/liuniclole_davout/32/185017_2.png) [@LiuNiclole\_Davout](https://forums.eveonline.com/u/LiuNiclole_Davout)\
**Post date:** [May 8, 2020, 8:10pm UTC](https://forums.eveonline.com/t/tranquility-ddos-2020-05-03-08/237266/1031 "2020-05-08T20:10:54Z")

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> [@Ensong\_Hisakawa](#):
>
> Cannot maintain a connection on any account. Have checked with the ISP to try and find a rectifiable issue on my end.
> 
> Connecting from Richmond County, Georgia, USA

Please let us know what happens. I am in the same area and it is obviously CCP will be no help with this.

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