# Trying to play again after quitting for 10 years, I can't even get the client installed on my PC? (help)

**URL:** <https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853>\
**Category:** General Discussion\
**Created:** [September 7, 2026, 2:30am UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853 "2026-09-07T02:30:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![dctero](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dctero/32/510303_2.png) [@dctero](https://forums.eveonline.com/u/dctero)\
**Post date:** [September 7, 2026, 2:30am UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/1 "2026-09-07T02:30:45Z")

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I downloaded the eve-online-latest + setup.exe from download page. Run the .exe file, this happened.

 ![error](https://global.discourse-cdn.com/eveonline/original/4X/e/2/6/e265f469599c8859ce852de391df4e5d3898b745.jpeg)

I press the button “I already have an account”, it keeps giving me this error message, I got totally stuck here. Any help?

The installation shouldn’t be this hard, right?

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**Author:** ![Arthur\_Aihaken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arthur_aihaken/32/504104_2.png) [@Arthur\_Aihaken](https://forums.eveonline.com/u/Arthur_Aihaken)\
**Post date:** [September 7, 2026, 5:41am UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/2 "2026-09-07T05:41:12Z")

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Did you put the email address in for your old account?

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**Author:** ![Mina\_Tsunami](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mina_tsunami/32/501934_2.png) [@Mina\_Tsunami](https://forums.eveonline.com/u/Mina_Tsunami)\
**Post date:** [September 7, 2026, 5:48am UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/3 "2026-09-07T05:48:08Z")

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Idk, never had an issue with CCP installs but any related issues ive had were solved by using a proper browser and always closing it between those kind of screens or clearing cookies first. Its prob local issue is what im saying. Go back to defaults. It prob wants a cookie idk. I hate Edge but it works better than Modzilla/Firefix on things like this.

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**Author:** ![Lucy\_Alfrir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lucy_alfrir/32/382506_2.png) [@Lucy\_Alfrir](https://forums.eveonline.com/u/Lucy_Alfrir)\
**Post date:** [September 7, 2026, 10:57am UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/4 "2026-09-07T10:57:26Z")

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The error window essentially say’s “try again in 5 mins”

Did you do that?

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**Author:** ![dctero](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dctero/32/510303_2.png) [@dctero](https://forums.eveonline.com/u/dctero)\
**Post date:** [September 7, 2026, 1:36pm UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/6 "2026-09-07T13:36:35Z")

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It gave error message before I even press any button.

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**Author:** ![dctero](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dctero/32/510303_2.png) [@dctero](https://forums.eveonline.com/u/dctero)\
**Post date:** [September 7, 2026, 1:42pm UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/7 "2026-09-07T13:42:25Z")

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My original browser was brave browser. Now I set default to edge, cleared all cookies on edge. The error message popped the same even after I run it as administrator.

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**Author:** ![dctero](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dctero/32/510303_2.png) [@dctero](https://forums.eveonline.com/u/dctero)\
**Post date:** [September 7, 2026, 1:42pm UTC](https://forums.eveonline.com/t/trying-to-play-again-after-quitting-for-10-years-i-cant-even-get-the-client-installed-on-my-pc-help/517853/8 "2026-09-07T13:42:55Z")

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Did that numerous times.
