# Twitch drops not being delivered ingame

**URL:** <https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027>\
**Category:** General Issues\
**Created:** [December 29, 2025, 5:40pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027 "2025-12-29T17:40:57Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Post date:** [December 29, 2025, 5:40pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/1 "2025-12-29T17:40:57Z")

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Last two Twitch drops were not delivered to me ingame after being claimed on Twitch. Yes I confirmed that my account is linked. I’m collecting all twitch drops for several years now. Never miss them and never had any issues with so far.

Issue is with **2500 EverMark old** and **Clear Gelidus Satin OLD**. Does anybody else has this issue? To whoom I can talk?

 ![Twitch](https://global.discourse-cdn.com/eveonline/original/4X/4/9/2/492688f0d3086f739f91b489543c0abea5a6e36c.jpeg)

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**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\
**Post date:** [December 29, 2025, 5:51pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/2 "2025-12-29T17:51:50Z")

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Was it ccp twitch or another gamers twitch?

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**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Post date:** [December 30, 2025, 9:11am UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/3 "2025-12-30T09:11:17Z")

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I got these from watching nonCCP streamers, like almost all other nonCCP channel drops.

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**Author:** ![Oto\_Han\_Zero](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/oto_han_zero/32/386734_2.png) [@Oto\_Han\_Zero](https://forums.eveonline.com/u/Oto_Han_Zero)\
**Post date:** [December 30, 2025, 1:35pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/4 "2025-12-30T13:35:57Z")

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same issue here too

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**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Post date:** [December 30, 2025, 1:43pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/5 "2025-12-30T13:43:40Z")

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This drop is now active. I’m afraid I won’t get that one also because it is named “old” like previous two drops.

 ![43686](https://global.discourse-cdn.com/eveonline/original/4X/d/2/f/d2ff80cc52474f21389be2c0e298c4137d882199.jpeg)

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**Author:** ![Feral\_Noir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/feral_noir/32/374651_2.png) [@Feral\_Noir](https://forums.eveonline.com/u/Feral_Noir)\
**Post date:** [December 30, 2025, 5:45pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/6 "2025-12-30T17:45:21Z")

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I can confirm that I have not received the Mysterious Booster crate, the 2500 Evermark, and now the Winter Bloom Matte.

I did however, receive the Clear Gelidus Satin.

I opened a ticket regarding this on 27/12 but have yet to receive and update.  
Yes - my account is linked and has been for well over a year now.

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**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\
**Post date:** [December 30, 2025, 5:58pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/7 "2025-12-30T17:58:58Z")

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Have something to do with the streamers themselves?

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**Author:** ![Feral\_Noir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/feral_noir/32/374651_2.png) [@Feral\_Noir](https://forums.eveonline.com/u/Feral_Noir)\
**Post date:** [December 30, 2025, 8:25pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/8 "2025-12-30T20:25:28Z")

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Not really possible.

The drops are triggered after a certain time has amounted - they are ‘released’ from Twitch and aren’t channel dependant.

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**Author:** ![Drake\_Nivsera](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drake_nivsera/32/486529_2.png) [@Drake\_Nivsera](https://forums.eveonline.com/u/Drake_Nivsera)\
**Post date:** [December 31, 2025, 1:46pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/9 "2025-12-31T13:46:30Z")

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I also had this issue, on multiple accounts. I submitted tickets on all of my accounts, they were answered about 6 days after I submitted them. The drops not being able to be claimed started after the Primae Refined Resourcer drop. After that drop finished, I have had issues with every single drop afterwards.

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**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Post date:** [December 31, 2025, 3:53pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/10 "2025-12-31T15:53:14Z")

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Thank you all for the replies. Good to know that this is not an isolated case. I opened a ticket too. Let’s see what will happen.

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**Author:** ![Xyrx](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xyrx/32/486536_2.png) [@Xyrx](https://forums.eveonline.com/u/Xyrx)\
**Post date:** [December 31, 2025, 4:04pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/11 "2025-12-31T16:04:09Z")

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Same issue here with the most recent drop for sure (**Winter Bloom Matte old)**.

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**Author:** ![Feral\_Noir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/feral_noir/32/374651_2.png) [@Feral\_Noir](https://forums.eveonline.com/u/Feral_Noir)\
**Post date:** [December 31, 2025, 8:32pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/12 "2025-12-31T20:32:23Z")

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Still waiting for a reply on my ticket.

What was the response on yours?

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**Author:** ![Drake\_Nivsera](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drake_nivsera/32/486529_2.png) [@Drake\_Nivsera](https://forums.eveonline.com/u/Drake_Nivsera)\
**Post date:** [January 1, 2026, 12:07pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/14 "2026-01-01T12:07:59Z")

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They granted me the items, but they also said that it was a case by case basis, and that this was an exception. This is clearly a widespread issue, however.

I have yet to claim the newest drop, the Winter Bloom Matte old one, so no idea if that will work or if I will have to comment on the ticket again.

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**Author:** ![Hrly](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hrly/32/481167_2.png) [@Hrly](https://forums.eveonline.com/u/Hrly)\
**Post date:** [January 2, 2026, 11:50am UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/15 "2026-01-02T11:50:02Z")

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Same issue here since Primae Refined Resourcer Skin, missing all these ones

 ![immagine](https://global.discourse-cdn.com/eveonline/original/4X/7/d/a/7da777e082ebd4b5774a02c3e8ffa68046c9d2ec.png)

So do we have to submit a ticket?

Any official word from ccp about this?

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**Author:** ![Drake\_Nivsera](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drake_nivsera/32/486529_2.png) [@Drake\_Nivsera](https://forums.eveonline.com/u/Drake_Nivsera)\
**Post date:** [January 2, 2026, 8:53pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/16 "2026-01-02T20:53:44Z")

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I haven’t seen anything about this from CCP yet. I’ve checked places like the forums, discord, etc.

I would submit a ticket and provide screenshots like the image you provided.

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**Author:** ![Andlaust](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/andlaust/32/422007_2.png) [@Andlaust](https://forums.eveonline.com/u/Andlaust)\
**Post date:** [January 3, 2026, 12:33am UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/17 "2026-01-03T00:33:02Z")

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Has anyone submitted a ticket with Twitch to see if this is an issue on their end?

Rhetorical question, more of a suggestion than an actual question, but y’all should explore every avenue of resolution.

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**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Post date:** [January 3, 2026, 7:50am UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/18 "2026-01-03T07:50:28Z")

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Nope, I submitted only a CCP ticket two days ago, didn’t receive the response yet. Don’t know where to open a ticket with Twitch, didn’t find it.

And this is 4th drop not received…

 ![image](https://global.discourse-cdn.com/eveonline/original/4X/e/e/2/ee240b6f32574ec7c39c34d5bc394520f150e3d5.png)

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<div class="post-metadata">

**Author:** ![Drake\_Nivsera](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drake_nivsera/32/486529_2.png) [@Drake\_Nivsera](https://forums.eveonline.com/u/Drake_Nivsera)\
**Post date:** [January 3, 2026, 12:54pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/19 "2026-01-03T12:54:35Z")

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I was going to contact Twitch first, but when I started to file the ticket, this caught my eye… Directly from the Twitch support ticket interface:

”Before opening your case, please confirm the following:

1. Are you seeing the Drop as claimed in your [Twitch Drops inventory](https://link.twitch.tv/MyDropsInventory)?

2. Is your game account [connected to Twitch](https://link.twitch.tv/myConnections)?

**If YES** , we recommend reaching out to the game’s support team for assistance. Game developers are responsible for fulfilling Drop rewards on their service as Twitch Support is unable to grant in-game rewards.

**If NOT** , feel free to open a ticket with us below. Make sure to provide us with as many details as possible!”

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**Author:** ![Suki\_Vokkonen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/suki_vokkonen/32/382402_2.png) [@Suki\_Vokkonen](https://forums.eveonline.com/u/Suki_Vokkonen)\
**Post date:** [January 4, 2026, 8:50pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/20 "2026-01-04T20:50:34Z")

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Same, got nothing since about Winter Nexus started. I unlinked and relinked (prior to today’s claim), just in case, but no luck.

Only watched players twitch channel, not CCP’s.

@FC_Convict Are you aware of this issue?

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<div class="post-metadata">

**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Post date:** [January 5, 2026, 9:10pm UTC](https://forums.eveonline.com/t/twitch-drops-not-being-delivered-ingame/504027/21 "2026-01-05T21:10:43Z")

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I just received this drop today “Festive Iron Metallic”. Now I came to a conclusion that only drops marked as “Old” are not working and not being delivered in game. Those completely new drops, like the one released today, works fine and is being delivered. We’ll see with the next one, Evermarks…

 ![image](https://global.discourse-cdn.com/eveonline/original/4X/d/2/c/d2c7167b0dc111aaa30fa5ebbe70a6814ae5c9b9.png)

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