# Ubuntu - Some game's elements do not work

**URL:** <https://forums.eveonline.com/t/ubuntu-some-games-elements-do-not-work/521745>\
**Category:** Linux\
**Created:** [November 8, 2026, 7:24pm UTC](https://forums.eveonline.com/t/ubuntu-some-games-elements-do-not-work/521745 "2026-11-08T19:24:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Alex\_Dicer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alex_dicer/32/517885_2.png) [@Alex\_Dicer](https://forums.eveonline.com/u/Alex_Dicer)\
**Post date:** [November 8, 2026, 7:24pm UTC](https://forums.eveonline.com/t/ubuntu-some-games-elements-do-not-work/521745/1 "2026-11-08T19:24:24Z")

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Hi. Need help (  
Ubuntu - Steam - Proton (tried many versions)

New Eden store, PLEX tab in cargo, Skill plans time out and return “Unavailable” type errors.  
And - most crucially - player/entity info screen only has avatar and name - no bio, no corp, nothing.

Otherwise - game is playable, did some abyss runs. But - trying to debug this issue for a day with no success. My Ubuntu was debootstrapped on ZFS - maybe I miss some basic packages - but this game was the first to cause any issues. Meanwhile, my old windows laptop runs the game with no issues in the same network. Would be happy to receive some pointers in debugging this(.

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**Author:** ![andrei\_haiducul](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/andrei_haiducul/32/420104_2.png) [@andrei\_haiducul](https://forums.eveonline.com/u/andrei_haiducul)\
**Post date:** [November 8, 2026, 10:08pm UTC](https://forums.eveonline.com/t/ubuntu-some-games-elements-do-not-work/521745/2 "2026-11-08T22:08:28Z")

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Sounds like you can’t access Quasar which is hosted in the AWS cloud unlike the regular game server. That’s almost definitely an issue in your network configuration. I’d recommend just trying out a regular install instead of debootstrap + out-of-tree kernel module until you better understand your system…

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<div class="post-metadata">

**Author:** ![Alex\_Dicer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alex_dicer/32/517885_2.png) [@Alex\_Dicer](https://forums.eveonline.com/u/Alex_Dicer)\
**Post date:** [November 8, 2026, 10:12pm UTC](https://forums.eveonline.com/t/ubuntu-some-games-elements-do-not-work/521745/3 "2026-11-08T22:12:15Z")

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Felt that way, but:

1. tried multiple network adapters (wifi and wired).
2. Game on windows laptop in the same network doesn’t have same issues.
3. Wrapped the whole Steam launcher in different VPN-ed namespaces - same stuff.

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<div class="post-metadata">

**Author:** ![andrei\_haiducul](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/andrei_haiducul/32/420104_2.png) [@andrei\_haiducul](https://forums.eveonline.com/u/andrei_haiducul)\
**Post date:** [November 8, 2026, 10:18pm UTC](https://forums.eveonline.com/t/ubuntu-some-games-elements-do-not-work/521745/4 "2026-11-08T22:18:41Z")

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I rather meant software configuration. Things like broken or missing certificates, broken DNS resolve or DNSSEC auth, broken CLAT, etc. You’re the one who debootstrapped so you should know better what exactly you changed. You could try running the game from a live medium since Ubuntu [supports that fairly well](https://ubuntu.com/desktop/docs/en/latest/tutorial/try-ubuntu-desktop/).