# Unable to add payment options or pay via Paypal

**URL:** <https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738>\
**Category:** General Issues\
**Tags:** payment\
**Created:** [May 17, 2026, 8:44pm UTC](https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738 "2026-05-17T20:44:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dude\_Rocks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dude_rocks/32/499159_2.png) [@Dude\_Rocks](https://forums.eveonline.com/u/Dude_Rocks)\
**Post date:** [May 17, 2026, 8:44pm UTC](https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738/1 "2026-05-17T20:44:22Z")

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Anyone else unable to purchase anything on the webstore as it won’t let you put in payment information or open Paypal?

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**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\
**Post date:** [May 17, 2026, 9:43pm UTC](https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738/2 "2026-05-17T21:43:07Z")

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If you or your friends are russian, that might be why you cant do anything

I just tried and i bought 100 plex

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**Author:** ![Dude\_Rocks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dude_rocks/32/499159_2.png) [@Dude\_Rocks](https://forums.eveonline.com/u/Dude_Rocks)\
**Post date:** [May 18, 2026, 2:51am UTC](https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738/3 "2026-05-18T02:51:12Z")

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Naw, Norwegian. We were able to buy things last week.

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**Author:** ![Dude\_Rocks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dude_rocks/32/499159_2.png) [@Dude\_Rocks](https://forums.eveonline.com/u/Dude_Rocks)\
**Post date:** [May 18, 2026, 6:20pm UTC](https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738/4 "2026-05-18T18:20:46Z")

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If anyone else has this issue, it’s location related. This particular account decided it wasn’t in Europe. Support can change that for you.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [August 16, 2026, 6:21pm UTC](https://forums.eveonline.com/t/unable-to-add-payment-options-or-pay-via-paypal/511738/5 "2026-08-16T18:21:20Z")

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