# Unable to connect to tranquility servers.eveonline.com on port 26000

**URL:** <https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651>\
**Category:** General Issues\
**Created:** [December 13, 2018, 12:26pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651 "2018-12-13T12:26:24Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![target\_0ne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/target_0ne/32/290918_2.png) [@target\_0ne](https://forums.eveonline.com/u/target_0ne)\
**Post date:** [December 13, 2018, 12:26pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/1 "2018-12-13T12:26:25Z")

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It have begun not long before DT. How to fix it?  
Eve Launcher is working

 ![2018-12-13%2015-18](https://global.discourse-cdn.com/eveonline/original/3X/2/5/259fbbafd418cef0a3f4e328e461c670151deccc.png)

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**Author:** ![Jez\_Stride](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jez_stride/32/81814_2.png) [@Jez\_Stride](https://forums.eveonline.com/u/Jez_Stride)\
**Post date:** [December 13, 2018, 12:38pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/2 "2018-12-13T12:38:41Z")

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I and at least one other here has the same problem, so you are not alone and the problem is unlikley to be “ours”

Hopefully CCP are aware of this and are looking into it, but so far they are rather quiet!

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**Author:** ![target\_0ne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/target_0ne/32/290918_2.png) [@target\_0ne](https://forums.eveonline.com/u/target_0ne)\
**Post date:** [December 13, 2018, 12:46pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/3 "2018-12-13T12:46:23Z")

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I’m from Russia and my problem may relate to ours “roskomnadzor blacklist” policy, hope it’s not that.

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**Author:** ![MSCC\_Mabebu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mscc_mabebu/32/131307_2.png) [@MSCC\_Mabebu](https://forums.eveonline.com/u/MSCC_Mabebu)\
**Post date:** [December 13, 2018, 1:10pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/4 "2018-12-13T13:10:14Z")

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Can login to SISI but not to TQ

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**Author:** ![Shaigh](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shaigh/32/430164_2.png) [@Shaigh](https://forums.eveonline.com/u/Shaigh)\
**Post date:** [December 13, 2018, 2:48pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/5 "2018-12-13T14:48:17Z")

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I’ve got the same problem…launcher is connected, but can’t log into game getting same message… Also can’t sign into support account… Can only connect here… Strange that they are saying nothing about it… ☹

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**Author:** ![Malranin\_Larkin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malranin_larkin/32/55794_2.png) [@Malranin\_Larkin](https://forums.eveonline.com/u/Malranin_Larkin)\
**Post date:** [December 13, 2018, 4:32pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/6 "2018-12-13T16:32:42Z")

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Same issue here.

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**Author:** ![Fonsui](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fonsui/32/292570_2.png) [@Fonsui](https://forums.eveonline.com/u/Fonsui)\
**Post date:** [December 13, 2018, 5:14pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/7 "2018-12-13T17:14:41Z")

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Same. Disconnected shortly after DT, can get on SiSi, not TQ. Multiple computers, multiple internet connections. Certain other services are inaccessible as well, such as account management web site.

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**Author:** ![Lionel\_Matteaccio](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lionel_matteaccio/32/111017_2.png) [@Lionel\_Matteaccio](https://forums.eveonline.com/u/Lionel_Matteaccio)\
**Post date:** [December 13, 2018, 5:21pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/8 "2018-12-13T17:21:13Z")

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Same Here… Cannot even entrer the forums without using my cellphone 4g provider.

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**Author:** ![Somethingski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/somethingski/32/55989_2.png) [@Somethingski](https://forums.eveonline.com/u/Somethingski)\
**Post date:** [December 13, 2018, 6:21pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/9 "2018-12-13T18:21:11Z")

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Same here and can also get on sisi but not TQ

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**Author:** ![Vorgar\_Mararu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vorgar_mararu/32/109746_2.png) [@Vorgar\_Mararu](https://forums.eveonline.com/u/Vorgar_Mararu)\
**Post date:** [December 13, 2018, 7:44pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/10 "2018-12-13T19:44:55Z")

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I´m having the same problem!

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**Author:** ![Vue\_Papotte](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vue_papotte/32/489517_2.png) [@Vue\_Papotte](https://forums.eveonline.com/u/Vue_Papotte)\
**Post date:** [December 13, 2018, 8:38pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/11 "2018-12-13T20:38:49Z")

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I have been having this same annoying issue all day long!!!

I last connected successfully last night 2 AM AST, which was around 06:00 EVE Time.

I connect from Puerto Rico, via [Claropr.com](http://Claropr.com) . I can not ping [tranquility.servers.eveonline.com](http://tranquility.servers.eveonline.com) [87.237.34.200]

I am somewhat relieved to find out I am not the only one blessed with this interruption…

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**Author:** ![Nightborder](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nightborder/32/439848_2.png) [@Nightborder](https://forums.eveonline.com/u/Nightborder)\
**Post date:** [December 13, 2018, 10:21pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/12 "2018-12-13T22:21:27Z")

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Same for me, but it works using a vpn.  
This is stupid CCP.

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**Author:** ![Vue\_Papotte](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vue_papotte/32/489517_2.png) [@Vue\_Papotte](https://forums.eveonline.com/u/Vue_Papotte)\
**Post date:** [December 14, 2018, 1:34am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/13 "2018-12-14T01:34:13Z")

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It is 9:30pm here -about 01:30 EVE time- I still can’t connect…

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**Author:** ![Detektorr\_Isu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/detektorr_isu/32/111093_2.png) [@Detektorr\_Isu](https://forums.eveonline.com/u/Detektorr_Isu)\
**Post date:** [December 14, 2018, 2:59am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/14 "2018-12-14T02:59:59Z")

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I am from Russia, I have a similar problem  
"“tranquility servers eveonline com port 26000"” ((( The anti-virus turned off, the firewall also turned off, did not help.((

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**Author:** ![Alleria\_Sun](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alleria_sun/32/95714_2.png) [@Alleria\_Sun](https://forums.eveonline.com/u/Alleria_Sun)\
**Post date:** [December 14, 2018, 3:20am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/15 "2018-12-14T03:20:27Z")

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I have the same problem, all day and I cannot still connect to the game.

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**Author:** ![Tiberius\_Rhavinia](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tiberius_rhavinia/32/137623_2.png) [@Tiberius\_Rhavinia](https://forums.eveonline.com/u/Tiberius_Rhavinia)\
**Post date:** [December 14, 2018, 3:27am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/16 "2018-12-14T03:27:13Z")

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> <https://twitter.com/EVE_status/status/1073382520299892739>

They’re claiming it’s not their fault.

"We’re aware that a small percentage of our pilots are currently experiencing login issues, and have been since earlier today.

Unfortunately these issues are caused by third party services, and not the TQ cluster.

Apologies for the issues with accessing New Eden!"

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**Author:** ![Brianna\_Bloodfang](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brianna_bloodfang/32/114309_2.png) [@Brianna\_Bloodfang](https://forums.eveonline.com/u/Brianna_Bloodfang)\
**Post date:** [December 14, 2018, 3:28am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/17 "2018-12-14T03:28:58Z")

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yea, had to use a vpn to log into both game and forums…

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**Author:** ![jcjven\_car](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jcjven_car/32/167377_2.png) [@jcjven\_car](https://forums.eveonline.com/u/jcjven_car)\
**Post date:** [December 14, 2018, 3:37am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/18 "2018-12-14T03:37:39Z")

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what vpn are you using?

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**Author:** ![jcjven\_car](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jcjven_car/32/167377_2.png) [@jcjven\_car](https://forums.eveonline.com/u/jcjven_car)\
**Post date:** [December 14, 2018, 3:37am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/19 "2018-12-14T03:37:52Z")

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Still no fix?

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<div class="post-metadata">

**Author:** ![Brianna\_Bloodfang](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brianna_bloodfang/32/114309_2.png) [@Brianna\_Bloodfang](https://forums.eveonline.com/u/Brianna_Bloodfang)\
**Post date:** [December 14, 2018, 3:42am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranquility-servers-eveonline-com-on-port-26000/126651/20 "2018-12-14T03:42:35Z")

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PIA [www.privateinternetaccess.com](http://www.privateinternetaccess.com) what im using right now.

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