# Unable to log into online support

**URL:** <https://forums.eveonline.com/t/unable-to-log-into-online-support/413389>\
**Category:** General Issues\
**Created:** [July 21, 2023, 11:40pm UTC](https://forums.eveonline.com/t/unable-to-log-into-online-support/413389 "2023-07-21T23:40:35Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Harvey\_White](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/harvey_white/32/378104_2.png) [@Harvey\_White](https://forums.eveonline.com/u/Harvey_White)\
**Post date:** [July 21, 2023, 11:40pm UTC](https://forums.eveonline.com/t/unable-to-log-into-online-support/413389/1 "2023-07-21T23:40:35Z")

</div>

I will login on [eveonline.com](http://eveonline.com) and then go to support. It then wants me to sign in again and when I do it reroutes to my localhost. It is doing this on all of my accounts.

---

<div class="post-metadata">

**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [July 21, 2023, 11:54pm UTC](https://forums.eveonline.com/t/unable-to-log-into-online-support/413389/2 "2023-07-21T23:54:22Z")

</div>

would try clearing cookies/cache, if t hat doesn’t work you can also [Contact Support](https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support) via several other methods listed here: [https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support](https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [October 19, 2023, 11:55pm UTC](https://forums.eveonline.com/t/unable-to-log-into-online-support/413389/3 "2023-10-19T23:55:12Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
