# Unable to log into the Eve online Support Website

**URL:** <https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214>\
**Category:** General Issues\
**Created:** [January 23, 2020, 12:19pm UTC](https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214 "2020-01-23T12:19:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Gustav\_Mannfred](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gustav_mannfred/32/392828_2.png) [@Gustav\_Mannfred](https://forums.eveonline.com/u/Gustav_Mannfred)\
**Post date:** [January 23, 2020, 12:19pm UTC](https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214/1 "2020-01-23T12:19:52Z")

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When I try to log into the Eve support website to see my tickets, I get ERR\_HTTP2\_PROTOCOL\_ERROR from Chrome. Is anyone else having the same problem?

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**Author:** ![Sakurako\_Kalvin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sakurako_kalvin/32/181627_2.png) [@Sakurako\_Kalvin](https://forums.eveonline.com/u/Sakurako_Kalvin)\
**Post date:** [January 25, 2020, 9:54am UTC](https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214/2 "2020-01-25T09:54:01Z")

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Hi, I had the same problem. Cleaning browser history and cache helped in my case.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 24, 2020, 10:02am UTC](https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214/3 "2020-04-24T10:02:23Z")

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