# Upcoming Sales Tax Changes for EVE Online Purchases in the USA & Canada **URL:** \ **Category:** Announcements\ **Created:** [March 10, 2025, 4:00pm UTC](https://forums.eveonline.com/t/upcoming-sales-tax-changes-for-eve-online-purchases-in-the-usa-canada/479059 "2025-03-10T16:00:44Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![CCP\_Swift](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_swift/32/381987_2.png) [@CCP\_Swift](https://forums.eveonline.com/u/CCP_Swift)\ **Post date:** [March 10, 2025, 4:00pm UTC](https://forums.eveonline.com/t/upcoming-sales-tax-changes-for-eve-online-purchases-in-the-usa-canada/479059/1 "2025-03-10T16:00:44Z")
o7 capsuleers, To ensure compliance with government regulations, we are making a few changes to how sales tax is applied to purchases made within EVE Online. These changes will be taking place in April. ### **What is Changing?** We are automating sales tax determination across all applicable jurisdictions in the USA and Canada. This means that sales tax will be automatically calculated and included in the final purchase price for all digital items (such as PLEX, packs, and other items from the EVE store) and subscriptions in EVE Online. This will only affect those in the USA & Canada. ### **Why is This Change Being Implemented?** Many state and provincial governments require companies to collect and remit sales tax on digital purchases. These regulations are in place to ensure that customers are informed about applicable taxes and are charged the correct amount based on their location. As part of industry best practices, CCP is implementing this change to maintain compliance and avoid any regulatory issues. ## Frequently Asked Questions (FAQ) **Who Will Be Affected?** This change **only affects players in the United States and Canada**. - If you reside **outside of the USA or Canada** , this update **will not** impact you. - If you are an existing subscriber, your current subscription will remain unaffected. However, if your subscription auto-renews on or after April 2025, the appropriate sales tax will be applied at the time of renewal. **How much tax will be applied to my purchase?** Sales tax rates vary by state and province. If you are located in the USA or Canada, you may see an additional charge at checkout reflecting the applicable tax for your region. For exact tax rates, we recommend referring to your local government’s tax authority. **I believe I’m being charged an incorrect sales tax. What should I do?** If you believe your sales tax calculation is incorrect, please verify the accuracy of your billing information in your EVE Online account. If you believe there is an error, you can contact our billing GMs through the in-game support tool or at [support@ccpgames.com](mailto:support@ccpgames.com) **If I request a refund, will I also receive a refund for the sales tax?** Yes, if a refund is issued for a purchase that included sales tax, the sales tax amount will be refunded as well. **Where can I find more information about my state or provincial tax laws?** - For US customers: Your state’s Department of Revenue provides the most up-to-date tax information. You can also refer to this resource for state and local sales tax rates: [Tax Foundation](https://taxfoundation.org/data/all/state/sales-tax-rates/). - For Canadian customers: Your local Department of Revenue or Revenu Québec has the latest information on Provincial Sales Tax (PST). You may also find details here: [Retail Council of Canada](https://www.retailcouncil.org/resources/quick-facts/sales-tax-rates-by-province/). We appreciate your support as we make this change to stay compliant with government regulations. o7 The EVE Online Team --- _[View the full topic](https://forums.eveonline.com/t/upcoming-sales-tax-changes-for-eve-online-purchases-in-the-usa-canada/479059)._