# When using Upscaling and Ray-traced, the client freezes

**URL:** <https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186>\
**Category:** General Issues\
**Created:** [August 20, 2025, 2:00pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186 "2025-08-20T14:00:33Z")\
**Posts on this page:** 16\
**Page:** 2

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**Author:** ![El\_Browning](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/el_browning/32/414673_2.png) [@El\_Browning](https://forums.eveonline.com/u/El_Browning)\
**Post date:** [September 16, 2025, 12:10pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/21 "2025-09-16T12:10:54Z")

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## **Patch Notes for 2025-09-16.1:**

### **Technical:**

- DLSS will no longer experience freezing or stuttering that could occur in some situations.

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**Author:** ![Ned\_Kavees](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ned_kavees/32/473798_2.png) [@Ned\_Kavees](https://forums.eveonline.com/u/Ned_Kavees)\
**Post date:** [September 16, 2025, 3:32pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/22 "2025-09-16T15:32:58Z")

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Client just froze for me on gate jump with DLSS on .

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**Author:** ![El\_Browning](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/el_browning/32/414673_2.png) [@El\_Browning](https://forums.eveonline.com/u/El_Browning)\
**Post date:** [September 17, 2025, 8:33am UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/23 "2025-09-17T08:33:12Z")

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The issue persists and has not been perfectly resolved.

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**Author:** ![Golden\_Gnu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/golden_gnu/32/459734_2.png) [@Golden\_Gnu](https://forums.eveonline.com/u/Golden_Gnu)\
**Post date:** [September 19, 2025, 7:41pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/24 "2025-09-19T19:41:10Z")

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Still getting this issue too

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**Author:** ![El\_Browning](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/el_browning/32/414673_2.png) [@El\_Browning](https://forums.eveonline.com/u/El_Browning)\
**Post date:** [September 27, 2025, 4:57am UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/25 "2025-09-27T04:57:16Z")

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If the issue of the screen freezing is not resolved, then Upscaling is nothing but a joke.

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**Author:** ![Malkovus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malkovus/32/474978_2.png) [@Malkovus](https://forums.eveonline.com/u/Malkovus)\
**Post date:** [September 28, 2025, 4:26pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/26 "2025-09-28T16:26:19Z")

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Wish I could use this feature with ray tracing but anytime DLSS is enabled I consistently get crashes after a few gate jumps.

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**Author:** ![oooh\_BIG](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/oooh_big/32/476174_2.png) [@oooh\_BIG](https://forums.eveonline.com/u/oooh_BIG)\
**Post date:** [October 9, 2025, 7:55pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/27 "2025-10-09T19:55:24Z")

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Still getting DLSS crash after a few gate jumps.

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**Author:** ![Omnious\_Prime](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/omnious_prime/32/476467_2.png) [@Omnious\_Prime](https://forums.eveonline.com/u/Omnious_Prime)\
**Post date:** [October 13, 2025, 9:33am UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/28 "2025-10-13T09:33:33Z")

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Yep, this is still an issue, just resubbed today, and every few jumps, getting this crash with DLSS. Really disappointing it’s been an issue for so long and still hasn’t been fixed.

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**Author:** ![REFFR](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/reffr/32/476981_2.png) [@REFFR](https://forums.eveonline.com/u/REFFR)\
**Post date:** [October 18, 2025, 8:17pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/29 "2025-10-18T20:17:42Z")

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It is still not resolved

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**Author:** ![Reynmar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/reynmar/32/479013_2.png) [@Reynmar](https://forums.eveonline.com/u/Reynmar)\
**Post date:** [October 19, 2025, 6:51pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/30 "2025-10-19T18:51:38Z")

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Is anyone from CCP even reading this? issue is still there despite the patch.

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**Author:** ![Power\_Armor](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/power_armor/32/413178_2.png) [@Power\_Armor](https://forums.eveonline.com/u/Power_Armor)\
**Post date:** [October 19, 2025, 7:13pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/31 "2025-10-19T19:13:37Z")

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Not necessarily. If you want to report something to CCP you need to do a support ticket or a bug report, or both.

Otherwise the forums are almost exclusively used by players.

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**Author:** ![Haykura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/haykura/32/386826_2.png) [@Haykura](https://forums.eveonline.com/u/Haykura)\
**Post date:** [October 19, 2025, 8:47pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/32 "2025-10-19T20:47:58Z")

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I have issue with DLSS too

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**Author:** ![Bogo\_Shardani](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bogo_shardani/32/472798_2.png) [@Bogo\_Shardani](https://forums.eveonline.com/u/Bogo_Shardani)\
**Post date:** [October 23, 2025, 1:31pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/33 "2025-10-23T13:31:16Z")

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I think the game has some serious asset streaming issues that DLSS only amplifies. Most often, client freezes occur when jumping between systems. The more accounts you run at once, the more likely it is to happen. I bet CCP will fix it once DX13 arrives.

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**Author:** ![El\_Browning](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/el_browning/32/414673_2.png) [@El\_Browning](https://forums.eveonline.com/u/El_Browning)\
**Post date:** [October 29, 2025, 11:23am UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/34 "2025-10-29T11:23:39Z")

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## **Patch Notes for 2025-10-29.1**

### **Technical:**

- The client will no longer stop responding when using DLSS and jumping through a series of stargates or wormholes.

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<div class="post-metadata">

**Author:** ![Malkovus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malkovus/32/474978_2.png) [@Malkovus](https://forums.eveonline.com/u/Malkovus)\
**Post date:** [November 4, 2025, 10:25pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/35 "2025-11-04T22:25:54Z")

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Still not completely fixed. Multiboxing when alt tabbing it crashes with DLSS frequently. Just locks up. Turn DLSS off its fine.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 2, 2026, 10:26pm UTC](https://forums.eveonline.com/t/when-using-upscaling-and-ray-traced-the-client-freezes/496186/36 "2026-02-02T22:26:27Z")

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