# Why havent player support respond to my ticket? **URL:** \ **Category:** General Discussion\ **Created:** [February 4, 2020, 2:32am UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955 "2020-02-04T02:32:53Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Yokubou](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yokubou/32/180999_2.png) [@Yokubou](https://forums.eveonline.com/u/Yokubou)\ **Post date:** [February 4, 2020, 2:32am UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/1 "2020-02-04T02:32:53Z")
granted Im a free player but its been like 2 week?? ---
**Author:** ![DeMichael\_Crimson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/demichael_crimson/32/514115_2.png) [@DeMichael\_Crimson](https://forums.eveonline.com/u/DeMichael_Crimson)\ **Post date:** [February 4, 2020, 2:39am UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/2 "2020-02-04T02:39:08Z")
Depending on the type of ticket, it could take anywhere from a few minutes to a few weeks. And due to the recent chat / login issues, I’d expect it to take even longer. ---
**Author:** ![1LTNORFLEET\_Fleet](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/1ltnorfleet_fleet/32/246930_2.png) [@1LTNORFLEET\_Fleet](https://forums.eveonline.com/u/1LTNORFLEET_Fleet)\ **Post date:** [February 4, 2020, 3:09am UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/3 "2020-02-04T03:09:46Z")
Currently the server is under attack by ddos please forgive them there’s a lot of support tickets being sent in on connectivity issuse they are currently working on they haven’t forgotten you it just might take a little time ---
**Author:** ![michaelMeilinbourne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michaelmeilinbourne/32/181341_2.png) [@michaelMeilinbourne](https://forums.eveonline.com/u/michaelMeilinbourne)\ **Post date:** [February 4, 2020, 3:45am UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/4 "2020-02-04T03:45:24Z")
they get to all tickets but as stated above DDos attacks are slowing things down. I lost over a billion isk in implants thru the attacks last week and still waiting to hear from CCP and get them back hopefully. If you can give them a little time and they will help you. Also if you ask ppl in the in game chats they may be able to explain or help you with problems ---
**Author:** ![michaelMeilinbourne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michaelmeilinbourne/32/181341_2.png) [@michaelMeilinbourne](https://forums.eveonline.com/u/michaelMeilinbourne)\ **Post date:** [February 4, 2020, 5:52pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/6 "2020-02-04T17:52:34Z")
and Yokobou if u mail me in game I will try to help u out a little. I can get u a ship or 2 and maybe some iskies. Noobs always need help and I don’t mind helping them ---
**Author:** ![TW0](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tw0/32/168406_2.png) [@TW0](https://forums.eveonline.com/u/TW0)\ **Post date:** [February 4, 2020, 6:23pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/7 "2020-02-04T18:23:18Z")
![help desk](https://global.discourse-cdn.com/eveonline/original/3X/4/3/4325bcf247302c434b2b7092170891bd75847733.jpeg) ---
**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\ **Post date:** [February 4, 2020, 7:00pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/8 "2020-02-04T19:00:25Z")
Complaining on here won’t make them go faster. ---
**Author:** ![Cartheron\_Crust](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cartheron_crust/32/372053_2.png) [@Cartheron\_Crust](https://forums.eveonline.com/u/Cartheron_Crust)\ **Post date:** [February 4, 2020, 7:04pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/9 "2020-02-04T19:04:45Z")
Yea. They should make a ticket for their ticket instead. ---
**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\ **Post date:** [February 4, 2020, 7:05pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/10 "2020-02-04T19:05:19Z")
No, you mango. They should have waited, like everyone else has to wait. ---
**Author:** ![Nicolai\_Serkanner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nicolai_serkanner/32/358049_2.png) [@Nicolai\_Serkanner](https://forums.eveonline.com/u/Nicolai_Serkanner)\ **Post date:** [February 4, 2020, 7:12pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/11 "2020-02-04T19:12:58Z")
> [@Yokubou](#): > > Why havent player support respond to my ticket? What makes you think anybody here knows? ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [May 4, 2020, 10:01pm UTC](https://forums.eveonline.com/t/why-havent-player-support-respond-to-my-ticket/216955/13 "2020-05-04T22:01:52Z")
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