# Why won't Eve take my money?

**URL:** <https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243>\
**Category:** General Issues\
**Created:** [February 24, 2026, 2:36am UTC](https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243 "2026-02-24T02:36:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Lido\_Seahawk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lido_seahawk/32/477776_2.png) [@Lido\_Seahawk](https://forums.eveonline.com/u/Lido_Seahawk)\
**Post date:** [February 24, 2026, 2:36am UTC](https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243/1 "2026-02-24T02:36:17Z")

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Eve suddenly has an issue where it won’t let me re-sub my account with the same debit card I’ve used a dozen times before. Just curious if anyone else is having trouble trying to give these guys money?

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**Author:** ![Petra\_vanHelsing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/petra_vanhelsing/32/492122_2.png) [@Petra\_vanHelsing](https://forums.eveonline.com/u/Petra_vanHelsing)\
**Post date:** [February 24, 2026, 3:25am UTC](https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243/2 "2026-02-24T03:25:31Z")

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I’d think, you will get better/faster help, if you submit a support ticket there:

[https://support.eveonline.com/hc/en-us/requests/new](https://support.eveonline.com/hc/en-us/requests/new)

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**Author:** ![Sara\_Seraph](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sara_seraph/32/495525_2.png) [@Sara\_Seraph](https://forums.eveonline.com/u/Sara_Seraph)\
**Post date:** [February 24, 2026, 3:30am UTC](https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243/3 "2026-02-24T03:30:37Z")

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Happened with me a few years ago. Same emails, same accounts, same yearly subscription, and have done it a number of times. Ended up being on my banks’ side and sending money to Iceland.

and yes, customer service is much better choice that bitter vets in the forums.

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**Author:** ![Lido\_Seahawk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lido_seahawk/32/477776_2.png) [@Lido\_Seahawk](https://forums.eveonline.com/u/Lido_Seahawk)\
**Post date:** [February 24, 2026, 3:45am UTC](https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243/4 "2026-02-24T03:45:34Z")

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Really? Gosh, I never thought of that! 🙄

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [May 25, 2026, 3:46am UTC](https://forums.eveonline.com/t/why-wont-eve-take-my-money/507243/5 "2026-05-25T03:46:21Z")

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