# Your account has been logged out, as its refresh token was invalid

**URL:** <https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722>\
**Category:** EVE Launcher\
**Created:** [November 20, 2017, 4:10pm UTC](https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722 "2017-11-20T16:10:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![DTBA\_Fonulique](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dtba_fonulique/32/198524_2.png) [@DTBA\_Fonulique](https://forums.eveonline.com/u/DTBA_Fonulique)\
**Post date:** [November 20, 2017, 4:10pm UTC](https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722/1 "2017-11-20T16:10:02Z")

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Why on earth am I getting this every day, been happening since the new launcher update. It does it to both my accounts. I can log in now. Next day or in a hour or so I need to re enter all my details because of this.

![Capture](https://global.discourse-cdn.com/eveonline/original/3X/f/8/f8834cfcfef77674f88b271a1eac77dca64d9109.JPG)

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**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\
**Post date:** [November 22, 2017, 3:53pm UTC](https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722/2 "2017-11-22T15:53:41Z")

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Please file a support ticket and attach your launcher log files to the ticket.

> **[Launcher Log](https://support.eveonline.com/hc/en-us/articles/202664145-Launcher-Log)**
>
> The log file will record everything the launcher does and if it encounters an issue it will record the error. This can be very helpful in troubleshooting potential problems with the launcher. If us...

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**Author:** ![Granum\_Adamas](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/granum_adamas/32/53662_2.png) [@Granum\_Adamas](https://forums.eveonline.com/u/Granum_Adamas)\
**Post date:** [February 9, 2018, 5:16pm UTC](https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722/3 "2018-02-09T17:16:36Z")

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i am currently getting the same error. how do i fix it?

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**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\
**Post date:** [February 13, 2018, 11:58am UTC](https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722/4 "2018-02-13T11:58:24Z")

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Most likely you have to click on the X next to your account name to log out the account. Then login again using your username and password. Closing the launcher is not enough as closing the launcher does not log the account out of the launcher.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [May 14, 2018, 11:58am UTC](https://forums.eveonline.com/t/your-account-has-been-logged-out-as-its-refresh-token-was-invalid/40722/5 "2018-05-14T11:58:26Z")

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