# Zero customer support

**URL:** <https://forums.eveonline.com/t/zero-customer-support/342883>\
**Category:** General Issues\
**Created:** [December 23, 2021, 4:45am UTC](https://forums.eveonline.com/t/zero-customer-support/342883 "2021-12-23T04:45:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Wickedo127](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wickedo127/32/301985_2.png) [@Wickedo127](https://forums.eveonline.com/u/Wickedo127)\
**Post date:** [December 23, 2021, 4:45am UTC](https://forums.eveonline.com/t/zero-customer-support/342883/1 "2021-12-23T04:45:21Z")

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I tried coming back to this game after some time. I had an issue purchasing Omega. Several days later my support ticket is still open with no response… A quick $15 lesson to leave again. Yes, this is a snarky email but maybe someone at the company will see it and try to help people in the future.

Good luck.

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**Author:** ![Xeux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xeux/32/428022_2.png) [@Xeux](https://forums.eveonline.com/u/Xeux)\
**Post date:** [December 23, 2021, 5:12am UTC](https://forums.eveonline.com/t/zero-customer-support/342883/2 "2021-12-23T05:12:36Z")

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Customer support is swamped right now, unsticking everybody from the huge asteroid collision boxes.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [March 23, 2022, 5:13am UTC](https://forums.eveonline.com/t/zero-customer-support/342883/3 "2022-03-23T05:13:33Z")

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