Hello all; posting a status update even if not much has changed. We haven’t forgotten about this issue, we are still working on this matter, but since we don’t have contractual leverage then we are trying to influence the parties involved to improve the internet and this is moving slowly.
The issue has been identified to lie between Deutsche Telekom and Cloudflare involving a carrier called Lumen (previously known as Level3 and CenturyLink) and a saturated carrier link.
CCP has a contractual arrangement with Cloudflare for DDoS Protection and various other services and then with various carriers (but not Lumen) for network traffic between CCP and Cloudflare. CCP doesn’t have contracts with Deutsche Telekom or Lumen and not with Cloudflare as pertaining to external network traffic and routing.
Deutsche Telekom doesn’t peer directly with Cloudflare but we have been encouraging that such direct peering be established since we have seen that resolve issues such as this one and in general this improves the internet – there are many internet exchanges around the world and e.g. CCP connects to LINX in London in addition to the carriers we have. Unexpectedly then Deutsche Telekom expects to be paid for this direct peering even if the peering would be reciprocal and benefit both customers of Deutsche Telekom and Cloudflare equally.