I believe you sent it to the incorrect “TandreIl” i’d advise opening a CCP Ticket. Also copy and paste the name from the forums as it looks like there are 2-3 other almost identically named characters. Or you can send it to “Mr-Rens”.
I’ve attached the market transaction window showing the ISK transfer. It shows that it was deposited to someone with the exact spelling “Tandrell”, which is who CCP requires I send the ISK to for payment. Hopefully, we can find the error.!
Roman, can you send me your CCP Support Ticket # so that i can put it in my ticket as well to help to GM Link the 2 support cases? MY Support Ticket ID is 926376 if you’d like you include that in yours aswell.
Yea sorry i did not realize someone had an almost identical name… I’ve added you as a contact ingame so you have the correct toon. Sorry for the confusion, if you copy and paste the name from the forums in game it will find the right one…
I’d suggest opening a support ticket to explain the confusion to the GM and include my ticket # (926376) so that he can see the correct accounts.