Hello there! We are aware of the intermittent issues that were affecting the character transfer service, and are looking into the issues. The uptime is more reliable now, though there are still certain issues plaguing it which the teams are tracking down.
For those having problems with Cloudflare, there was a Cloudflare issue that was resolved at 21:07 PST on Jan 3rd which may have been affecting some users, predominantly in Europe.
We’ll be keeping an eye on this for any unexpected downtimes 