Just today, the client refused to start properly. I noticed two things:
I’m playing via Steam on Kubuntu. Has anyone else seen this kind of error recently?
Haven’t noticed any problems myself today, Running EVE Via Steam on Arch. What version of Proton are you using? Tried any other Proton versions?
Forcing 10.01 or 9.04 gets the character selection to come up, but then produces this when it tries to load the hangar room:
| error | 2025-06-06T19:45:26 | 1624 | C:\CCP\EVE\tq\bin64\exefile.exe | AERIE | blue | ResMan | Couldn’t open file |
|---|---|---|---|---|---|---|---|
| error | 2025-06-06T19:45:26 | 1624 | C:\CCP\EVE\tq\bin64\exefile.exe | AERIE | trinity | Main | Red file res:/dx9/model/hangar/shared/FX/Automabobs/Automabob_Grid_01a.red is invalid or not an Eve Child type. |
Interesting, looks like it’s failing to open a asset file, Tried checking the files through Steam and through the EVE launcher? How old is this installation?
The installation is brand new, since I did an uninstall/reinstall as a part of my initial troubleshoot. I can only assume the EVE is now just screwing with me.
error 2025-06-08T09:56:55 1616 C:\CCP\EVE\tq\bin64\exefile.exe AERIE General Locks have been held for a long time (94s). Locking conflict log
Found 0 cycles
Found 2 roots in 6 paths (showing longest path for each root)
0, t= 95s: N0 → N1
1, t= 94s: N2 → N3 → N4
where:
N0 = <TaskletExt object at 0x6935a938, abps=1101, ctxt=None> :
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\packages\bluepy_init_.py(54) CallWrapper
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\sys\serviceManager.py(998) MollycoddledUthread
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\neocom\addressBook\addressbookService.py(130) OnCharacterSessionChanged
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\neocom\addressBook\addressbookService.py(309) GetContacts
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\sys\cfg.py(758) Prime
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\sys\cfg.py(820) _Prime
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ServiceCallGPCS.py(769) callable
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\machobase.py(138) ThrottledCall
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ServiceCallGPCS.py(760) doCall
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ServiceCallGPCS.py(315) RemoteServiceCallWithoutTheStars
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ObjectCallGPCS.py(238) CallDown
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ExceptionMappingGPCS.py(86) CallDown
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ExceptionMappingGPCS.py(63) _ProcessCall
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ExceptionWrapperGPCS.py(129) CallDown
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\machoNet.py(4179) BlockingCall
N1 = <Semaphore (611114848L, (‘contacts’,)), t:94.703392 at 0x6775d208> ( blocks tasklets [] and held by [‘0x6935a938’] )
N2 = <TaskletExt object at 0x692cd0c8, abps=1101, ctxt=None> :
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\packages\bluepy_init.py(54) CallWrapper
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\sys\serviceManager.py(998) MollycoddledUthread
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelSvc.py(218) OnSessionChanged
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelSvc.py(368) UpdateLocationInfoPanel
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelSvc.py(443) UpdatePanel
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelContainer.py(232) UpdatePanel
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelContainer.py(207) ConstructInfoPanel
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\InfoPanelBase.py(49) init
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\InfoPanelBase.py(192) Update
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelLocationInfo.py(200) ConstructNormal
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelLocationInfo.py(214) UpdateLocationInfo
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelLocationInfo.py(430) UpdateSOVLocationInfo
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelLocationInfo.py(528) DrawClaimableSystemInfo
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelLocationInfo.py(451) ShowMultiplyBonusesIcon
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\services\sovSvc.py(335) GetIndexInfoForSolarsystem
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\packages\brennivin\threadutils.py(444) wrapped
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\services\sovSvc.py(332) GetDevelopmentIndicesForSystem
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ServiceCallGPCS.py(769) callable
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\machobase.py(138) ThrottledCall
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ServiceCallGPCS.py(760) doCall
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ServiceCallGPCS.py(315) RemoteServiceCallWithoutTheStars
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ObjectCallGPCS.py(238) CallDown
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ExceptionMappingGPCS.py(86) CallDown
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ExceptionMappingGPCS.py(63) _ProcessCall
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\ExceptionWrapperGPCS.py(129) CallDown
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\net\machoNet.py(4179) BlockingCall
N3 = <Semaphore (1720762552L, ()), t:94.321184 at 0x6b526048> ( blocks tasklets [‘0x6b792a08’] and held by [‘0x692cd0c8’] )
N4 = <TaskletExt object at 0x6b792a08, abps=1101, ctxt='^AutoTimer:
File “C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelSvc.py”, line 279, in UpdateMissionsPanel) on UpdateMissionsPanelThread’> :
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\packages\bluepy_init.py(54) CallWrapper
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\carbon\common\script\util\timerstuff.py(188) Loop
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelSvc.py(284) UpdateMissionsPanelThread
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\eve\client\script\ui\shared\infoPanels\infoPanelSvc.py(441) UpdatePanel
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\packages\uthread_init.py(909) Lock
C:\BuildAgent\work\cddd154d744721a5\eve\release\V23.01\packages\uthread_init.py(202) acquire
End of locking conflict log
Right, Have you tried the latest Proton GE? Also what GPU do you have?
I’ve tried Experimental, Hotfix, 10.01 and 9.04.
OpenGL renderer string: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
Right, What Nvidia driver version are you on? Also you mentioned you can’t choose between DX11 or DX12 in the launcher, Is the drop down menu still there but can’t select anything or is it just not there at all?
Somewhere along the line, the DirectX part of the problem suddenly resolved itself.
The game now starts but hangs (black screen with music) after character selection for a minute or two before crashing back to the desktop. This morning, however, Proton-10.0.1(beta) stopped working, so I’m exclusively trying with 9.0-4, and I have not managed to get the same error to occur twice running.
With all that said:
OpenGL version string: 4.6.0 NVIDIA 535.230.02
Edit: Switching from DirectX 12 to DirectX 11 has at least allowed the game to start correctly.
Right, Well thats something. Your Nvidia driver is getting quite old now and old drivers can sometimes cause issues, Thats why I always recommend having the latest drivers available when trying to run games.
Might be worth installing the latest Nvidia driver and seeing if that helps? As your on Kubuntu this PPA would be the easiest way of getting the latest version:
Upgrading to 570 didn’t change anything, but I have a configuration that lets me play now, so I’m going to call it fine.
Right, Well I suppose as long as you got it working somehow, Thats the main thing. 
To be fair the 535.230.x driver was probably only about 5 months off; that is damn near bleeding edge for Ubuntu. I wouldn’t expect any real changes anyway from a 10 series card perspective.
I’m always very interested in the failure modes. Wish we knew what this one was.