Launcher stuck on "no interenet detected"

For the past 2 weeks my launcher sits in “detecting launcher versions” for a few minutes and then goes to “No internet detected”. Contacted support and have been doing everything they have suggested and sent all info they’ve asked for and still stuck with the same problem. The other issue i have with this is my structure if someone hasn’t blown it up already, will be running out of fuel with items in it, so you can see where this is going and that will end up being the final straw for me.