The software is discourse, but it can be developed. For example not everywhere there is round avatar required.
Before move to discourse EVE forums used square, bigger avatars since beginning. There is still a way to get them.
You have to get TamperMonkey browser addon and add script.
The same goes with messaging other people in private messages and stuff. But CCP just stopped developing those things or they turned them off so they dont need to care. That is because they reduced the personnel.