Recurring Client Crash – python27.dll Access Violation (0xC0000005)

I’m encountering recurring crashes in the EVE Online client, seemingly tied to Python runtime failures. The crash log consistently shows an access violation (0xC0000005) occurring in python27.dll, specifically in PyObject_GenericGetAttrWithDict.

Crash Dump Analysis:

Using WinDbg to analyze the crash dump, I found:

  • Faulting module: python27.dll
  • Exception: 0xC0000005 – invalid pointer read at address 0x0000000F
  • Instruction: PyObject_GenericGetAttrWithDict+0x275
  • Process: exefile.exe
  • Relevant modules: _yaml.pyd, blue.dll, and exefile.exe

This points to a failure in the Python interpreter used internally by the game — likely triggered during YAML parsing or internal scripting routines.


Observed Behavior & Troubleshooting Steps Taken:

  1. Deleting the cache folder (AppData\Local\CCP\EVE\...) temporarily helped.
  2. Deleting the settings folder (UI layout, orbit ranges, etc.) also helped, but the crash returned.
  3. Crashes occur inconsistently — sometimes immediately after login, other times only during combat or UI adjustments (e.g., changing orbit distance).
  4. Rebooting or shutting down the PC after clearing folders allows the client to run more consistently (sometimes) — suggesting that some cached in-memory state (audio, graphics, or driver-related) is involved.
  5. Running the game with no overlays or background software (Discord overlay, Afterburner, etc.) did not prevent the crash.
  6. Client version is up to date, and all files have been verified via the EVE Launcher.
  7. Minidump has been attached for CCP review. I’m happy to provide further logs if needed.

Suspected Contributing Factors:

  • Internal YAML parsing routines or object attribute resolution in the embedded Python runtime
  • Residual driver or memory state not fully cleared without a system reboot
  • Possible corruption or bad fallback handling when parsing player settings or UI elements

System Details:

Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)

         System Model: Intel(R) Core(TM) i9-14900KF
                 BIOS: 2703 (type: UEFI)
            Processor: Intel(R) Core(TM) i9-14900KF (32 CPUs), ~3.2GHz
               Memory: 65536MB RAM
  Available OS Memory: 65348MB RAM
      DirectX Version: DirectX 12

Any help would be greatly appreciate as the game is completely unplayable.

Thanks.

FYI - Deleting the CCP folder in the Users folder does seem to make a difference allowing me to actually log into the game, but for how long is unknown and inconsistent.

I updated my BIOS and turned on the XMP I setting in the BIOS. Hasn’t crashed yet. Fingers crossed.

Sidenote. That is some OLD python. From 2010. With parts from 3.1 which went EOL in 2012. WTF