I’m encountering recurring crashes in the EVE Online client, seemingly tied to Python runtime failures. The crash log consistently shows an access violation (0xC0000005
) occurring in python27.dll
, specifically in PyObject_GenericGetAttrWithDict
.
Crash Dump Analysis:
Using WinDbg to analyze the crash dump, I found:
- Faulting module:
python27.dll
- Exception:
0xC0000005
– invalid pointer read at address0x0000000F
- Instruction:
PyObject_GenericGetAttrWithDict+0x275
- Process:
exefile.exe
- Relevant modules:
_yaml.pyd
,blue.dll
, andexefile.exe
This points to a failure in the Python interpreter used internally by the game — likely triggered during YAML parsing or internal scripting routines.
Observed Behavior & Troubleshooting Steps Taken:
- Deleting the cache folder (
AppData\Local\CCP\EVE\...
) temporarily helped. - Deleting the settings folder (UI layout, orbit ranges, etc.) also helped, but the crash returned.
- Crashes occur inconsistently — sometimes immediately after login, other times only during combat or UI adjustments (e.g., changing orbit distance).
- Rebooting or shutting down the PC after clearing folders allows the client to run more consistently (sometimes) — suggesting that some cached in-memory state (audio, graphics, or driver-related) is involved.
- Running the game with no overlays or background software (Discord overlay, Afterburner, etc.) did not prevent the crash.
- Client version is up to date, and all files have been verified via the EVE Launcher.
- Minidump has been attached for CCP review. I’m happy to provide further logs if needed.
Suspected Contributing Factors:
- Internal YAML parsing routines or object attribute resolution in the embedded Python runtime
- Residual driver or memory state not fully cleared without a system reboot
- Possible corruption or bad fallback handling when parsing player settings or UI elements
System Details:
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
System Model: Intel(R) Core(TM) i9-14900KF
BIOS: 2703 (type: UEFI)
Processor: Intel(R) Core(TM) i9-14900KF (32 CPUs), ~3.2GHz
Memory: 65536MB RAM
Available OS Memory: 65348MB RAM
DirectX Version: DirectX 12
Any help would be greatly appreciate as the game is completely unplayable.
Thanks.