UPDATE 22:15 UTC - The restart of Tranquility has completed and it is back online and accepting connections. We will continue to monitor the health of the cluster.
UPDATE 21:47 UTC - we will be performing an unscheduled restart of the Tranquility cluster. The restart will occur at 22:07 UTC. Please use this time to dock up or get safe!
UPDATE 21:00 UTC - we are continuing to investigate the issues affecting Tranquility.
UPDATE 20:30 UTC - we are continuing to investigate. We have a suspect but are not ready to update the incident status to “identified” just yet.
We are aware of reports of degraded performance and unexpected behaviors occurring on Tranquility and are investigating. We’ll keep you updated here and on https://status.eveonline.com
This was happening last night as well ~10 - 12 hours ago, fwiw. Sporadically and seemingly only on one client, but it’s much more noticeable now across multiple clients.
Is this why it’s been a week since I made a ticket about not receiving hundreds of dollars in purchases despite CCP taking the money from my account?
Is this why I haven’t even gotten a response yet?