Can't add a fresh removed account to singularity launcher

EVE Technology and Research Center Test Server Feedback
1

o7,

Played like 2h yesterday ago on sisi server, so no problem at all.
Today i removed all account that was linked on the sisi launcher.

Now I can’t add anymore my old account, only new one seem to work.
The error message is : Please check your internet connexion.

See the screenshoot and log for more information

Sans titre
Sans titre900×596 614 KB 

"https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 8204 success: true
2021-05-31T18:32:35.437Z	default	debug	CustomWebPage(0x122fcfb8) acceptNavigationRequest, url: QUrl("https://sisilogin.testeveonline.com/account/logon?ReturnUrl=%2Fv2%2Foauth%2Fauthorize%3Fclient_id%3DeveLauncherTQ%26response_type%3Dcode%26scope%3DeveClientLogin%2520cisservice.customerRead.v1%2520cisservice.customerWrite.v1%26redirect_uri%3Dhttps%253A%252F%252Fsisilogin.testeveonline.com%252Flauncher%253Fclient_id%253DeveLauncherTQ%26state%3D86dcf7da-195d-4656-93d2-460bb83d7fcc%26code_challenge_method%3DS256%26code_challenge%3DHTkMpdvWJ-0t9GqSc72Lc6uC6tnA0uZSCWwUeIebRk4%26showRemember%3Dtrue") , type: QWebEnginePage::NavigationTypeFormSubmitted , isMainFrame: true
2021-05-31T18:32:35.437Z	default	debug	CustomWebPage(0x122fcfb8) loadStarted (clears Javascript loaded flag)
2021-05-31T18:32:35.747Z	default	debug	URL opened succesfully: QUrl("https://sisilogin.testeveonline.com/account/logon?ReturnUrl=%2Fv2%2Foauth%2Fauthorize%3Fclient_id%3DeveLauncherTQ%26response_type%3Dcode%26scope%3DeveClientLogin%2520cisservice.customerRead.v1%2520cisservice.customerWrite.v1%26redirect_uri%3Dhttps%253A%252F%252Fsisilogin.testeveonline.com%252Flauncher%253Fclient_id%253DeveLauncherTQ%26state%3D86dcf7da-195d-4656-93d2-460bb83d7fcc%26code_challenge_method%3DS256%26code_challenge%3DHTkMpdvWJ-0t9GqSc72Lc6uC6tnA0uZSCWwUeIebRk4%26showRemember%3Dtrue")
2021-05-31T18:32:35.747Z	events	debug	Queueing eve_launcher.WebPageLoaded : start_url: "https://sisilogin.testeveonline.com/account/logon" finish_url: "https://sisilogin.testeveonline.com/account/logon" load_duration_milliseconds: 310 success: true
2021-05-31T18:32:35.747Z	default	debug	CustomWebPage(0xf04f408) "setIsLoginWindowOpen(true)"
2021-05-31T18:32:35.747Z	events	debug	Queueing eve_launcher.WebPageLoaded : start_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" finish_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 18048 success: true
2021-05-31T18:32:35.755Z	default	debug	CustomWebPage(0x122fcfb8) loadStarted (clears Javascript loaded flag)
2021-05-31T18:32:35.844Z	default	debug	ExceptionLogger::logException "LoadFailed" "Couldn't open https://sisilogin.testeveonline.com/account/logon?ReturnUrl=%2Fv2%2Foauth%2Fauthorize%3Fclient_id%3DeveLauncherTQ%26response_type%3Dcode%26scope%3DeveClientLogin%2520cisservice.customerRead.v1%2520cisservice.customerWrite.v1%26redirect_uri%3Dhttps%253A%252F%252Fsisilogin.testeveonline.com%252Flauncher%253Fclient_id%253DeveLauncherTQ%26state%3D86dcf7da-195d-4656-93d2-460bb83d7fcc%26code_challenge_method%3DS256%26code_challenge%3DHTkMpdvWJ-0t9GqSc72Lc6uC6tnA0uZSCWwUeIebRk4%26showRemember%3Dtrue"
2021-05-31T18:32:35.847Z	default	error	LoadFailed ..\..\..\src\customwebpage.cpp in CustomWebPage::onLoadFinished : Couldn't open https://sisilogin.testeveonline.com/account/logon?ReturnUrl=%2Fv2%2Foauth%2Fauthorize%3Fclient_id%3DeveLauncherTQ%26response_type%3Dcode%26scope%3DeveClientLogin%2520cisservice.customerRead.v1%2520cisservice.customerWrite.v1%26redirect_uri%3Dhttps%253A%252F%252Fsisilogin.testeveonline.com%252Flauncher%253Fclient_id%253DeveLauncherTQ%26state%3D86dcf7da-195d-4656-93d2-460bb83d7fcc%26code_challenge_method%3DS256%26code_challenge%3DHTkMpdvWJ-0t9GqSc72Lc6uC6tnA0uZSCWwUeIebRk4%26showRemember%3Dtrue
2021-05-31T18:32:35.849Z	events	debug	Queueing eve_launcher.WebPageLoaded : start_url: "https://sisilogin.testeveonline.com/account/logon" finish_url: "https://sisilogin.testeveonline.com/account/logon" load_duration_milliseconds: 94
2021-05-31T18:32:35.849Z	default	debug	CustomWebPage(0xf04f408) "setIsLoginWindowOpen(false)"
2021-05-31T18:32:35.849Z	default	debug	CustomWebPage(0xf04f408) "showError(`Login failure`, `Could not open login window. Check internet connection and try again.`, 10)"
2021-05-31T18:32:35.849Z	events	debug	Queueing eve_launcher.NotificationDisplayed : notification_code: 8
2021-05-31T18:32:35.849Z	default	debug	CustomWebPage(0xf04f408) "setIsLoginWindowOpen(false)"
2021-05-31T18:32:35.849Z	default	debug	Closing login window
2021-05-31T18:32:35.849Z	events	debug	Queueing eve_launcher.LoginCancelled : 
2021-05-31T18:32:35.849Z	events	debug	Queueing eve_launcher.WebPageLoaded : start_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" finish_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 18150
2021-05-31T18:32:35.850Z	default	debug	CustomWebPage(0xf04f408) "if (window.setNetworkDiagnosticsButtonsEnabled) setNetworkDiagnosticsButtonsEnabled(true);"
2021-05-31T18:32:35.850Z	default	debug	Queueing CustomWebPage(0x122fcfb8) "if (window.setNetworkDiagnosticsButtonsEnabled) setNetworkDiagnosticsButtonsEnabled(true);"
2021-05-31T18:32:35.850Z	default	debug	CustomWebPage destructor done
2021-05-31T18:32:36.382Z	events	debug	Channel setup
2021-05-31T18:32:36.382Z	events	debug	Channel ready. Setup duration: 0 seconds
2021-05-31T18:32:36.382Z	events	debug	Sending eve_launcher.WebPageLoaded : start_url: "https://sisilogin.testeveonline.com/account/logon" finish_url: "https://sisilogin.testeveonline.com/account/logon" load_duration_milliseconds: 310 success: true
2021-05-31T18:32:36.382Z	events	debug	Publishing succeeded eve_launcher.WebPageLoaded : start_url: "https://sisilogin.testeveonline.com/account/logon" finish_url: "https://sisilogin.testeveonline.com/account/logon" load_duration_milliseconds: 310 success: true
2021-05-31T18:32:36.382Z	events	debug	Sending eve_launcher.WebPageLoaded : start_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" finish_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 18048 success: true
2021-05-31T18:32:36.382Z	events	debug	Publishing succeeded eve_launcher.WebPageLoaded : start_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" finish_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 18048 success: true
2021-05-31T18:32:36.382Z	events	debug	Sending eve_launcher.WebPageLoaded : start_url: "https://sisilogin.testeveonline.com/account/logon" finish_url: "https://sisilogin.testeveonline.com/account/logon" load_duration_milliseconds: 94
2021-05-31T18:32:36.382Z	events	debug	Publishing succeeded eve_launcher.WebPageLoaded : start_url: "https://sisilogin.testeveonline.com/account/logon" finish_url: "https://sisilogin.testeveonline.com/account/logon" load_duration_milliseconds: 94
2021-05-31T18:32:36.382Z	events	debug	Sending eve_launcher.NotificationDisplayed : notification_code: 8
2021-05-31T18:32:36.382Z	events	debug	Publishing succeeded eve_launcher.NotificationDisplayed : notification_code: 8
2021-05-31T18:32:36.382Z	events	debug	Sending eve_launcher.LoginCancelled : 
2021-05-31T18:32:36.382Z	events	debug	Publishing succeeded eve_launcher.LoginCancelled : 
2021-05-31T18:32:36.382Z	events	debug	Sending eve_launcher.WebPageLoaded : start_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" finish_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 18150
2021-05-31T18:32:36.382Z	events	debug	Publishing succeeded eve_launcher.WebPageLoaded : start_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" finish_url: "https://launcher.eveonline.com/6-0-x/6.5.4/" load_duration_milliseconds: 18150
2021-05-31T18:32:36.714Z	default	debug	Response: "{\"detail\":\"event rejected due to rate limit\"}"
2

Same issue, even if I try to re-add an account that is already there (which “could not be authenticated” of course)

Edit: I just found a workaround, by going into the Launcher settings, clicking on “Tools/Cache > Server List” and then “Play on Singularity”. That allowed me to log into the client directly.

1 Like
3

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