Can't log in to Singularity

Hi , I tested to go on Singularity server with my corporation , but the serveur tell me all the time " log in not correct / password not correct " but they are correct …
I’m the only one who can’t connect … Any help ? <3

Your account is only copied to the test server when it is updated with a mirror of the production server. The last mirror was June 3 - if your account was created after that you’ll need to wait for the next mirror - probably September, they seem to occur quarterly but there is no guarantee.