Error connecting to chat server

Issues, Workarounds & Localization General Issues
1

Could not connect to the chat server at
live.chat.eveonline.com:5222.
Please ensure that this port is not blocked.
Check the forums for any reported issues.
Retry?

Getting this as of a couple days now. When it happens I cannot see any chat or see any people in the chat (but I actually am in that chat list as I can see from my other account).

Also, speaking of other account, if I’m correctly connected on one account but not on the other, clearly this port is not blocked so I do not see why I’m getting this error.

Sometimes I get this message, sometimes I don’t, sometimes my second account gets it while the first doesn’t, or the other way around. When I retry it sometimes connects, sometimes it doesn’t. What’s going on?

And how do I fix this?

2

Even worse now.

It used to be only when logging in or switching accounts that the chat server refuses to connect. But once I was past that point of logging in I had no further issue with the chat server.

Just now I had no trouble with the chat in one system, yet when I jumped to the next my local chat was empty. Just showed ‘3 people in system’. No names, just an empty chat.

(As this system had a known gate camper I couldn’t determine whether flying to the gate would get me killed or not, which is why it is kind of dangerous not to have a functioning chat system. I jumped out and in of system to fix the chat system and indeed, the gate camper was in system.)

Please fix this.

3

Having this same issue

4

Luckily that issue didn’t persist for me for long. No idea what caused it and no idea why it stopped.

Let’s hope it goes away for you too.

5

Having this problem today.

Dray Cil

6

Same issue, just started today. relogging does not seem to affect it. It pops up on every pilot, in multiple different systems.

8

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