6-13 was playing for a very short time. started to do a scan did not have scan map come up but the little itemized window did. then lost internet for about a minute. tried to log back in and now when i use executable the store/login window comes up and it says downloading updates. it does that for approximately 2 seconds then says an error occurred. started watching a youtube vid that seemed to address this but was from 2021 so no longer applies. anyone else had this issue and if so were you able to fix and be amenable passing on the fix. thanks. Also just noticed this, was about to do a snip of the area saying error occurred and clicking on snippet program started installing updates to start. Ended with error occurred but thought this was odd. Just did a compatibility test and same result error occurred
I’ve been experiencing this exact issue for about a week, same message exactly “downloading updates”. You’re not alone.
I don’t have a workaround currently.
Occasionally this error occurs also on my launcher. If i then just close and reopen it, the error is gone.
I have attempted to redownload after trying just the exe issue. Now after exe reinstalls and game re-downloads it will get to a point where it starts to re-download and will get to a point where it starts to re-download (get it? :)) so started searching again in eve technical issues. says may be an authentication thing as i found
never had a need to use and says my authentication for something i can’t find associated with eve or ccp. in the process of attempting a download after i did this authenticator thing since the url was on an eve related trouble shoot site if it restarts is there a way to just buy discs for this game?
Ok and now trying to redownload from scratch. i click play for free. i say “yes i have an account” i put in email, username, and password. all good except uh oh. the username is not available… seriously this is really getting annoying.
so only thing that worked is to move the ccp data that was still in c: to another folder (i had tried this actually after i first noticed this message but at that time it didn’t work or i clicked wrong command). once it actually moved to a different folder it disappeared from folder moved to and i started a complete new download and install which is working currently. /shrug /shrug /shrug