Get back into my game? Ugh

OK, I established a characacter and played a few minutes into the tutorial before I had to break and work. Back now, and I can’t figure out how to jump back into the game:-(

[Edit: removed image to protect account security - @ISD_Drew]

@Tugo_Kouvo it seems the account doesn’t show any characters, if you close the launcher and re-open it, does it show? Otherwise recommend speaking with support: