I didn’t play for two or three years and started again two weeks ago. However, I cannot log into my main account and cannot reset the password. I wrote a support ticket but I’ve been waiting for an answer for two weeks. Is it normal that support takes so long to respond?

If you can log in here, shouldnt have an issue logging in the game. Are you launching Tranquility or Singularity? In the top right corner of the launcher it should say Tranquility

I can’t log in to the website either.

I can `t log in

Issues, Workarounds & Localization General Issues

Topic		Replies	Views
Cant Log into Tranquility EVE Launcher	4	547	November 10, 2021
Is anyone else having a problem logging in and actually staying in game? I have been having a problem for a few days now General Discussion	0	563	January 29, 2020
Support Problem General Discussion	8	374	March 30, 2019
Error while validating your account after update to 1381807 launcher - test server works EVE Launcher	1	428	September 18, 2018
Can't login in Singularity Test Server Feedback	9	7366	November 7, 2017

I can `t log in

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