If any Capsuleer has an issue or complaint regarding the conduct of moderation, the EVE Universe Community Team can be reached by contacting communityteam@ccpgames.com from the verified email address connected to their EVE Online account(s).
How to Proceed
Per CCP Games’ official forum policies, discussing moderation actions, warnings, or bans in public forum threads is strictly prohibited. Instead, you should follow these exact steps: [1]
- Verify your email: Make sure you are using the exact email address registered to your EVE account so the team can verify your identity and account ownership.
- Contact Community Team: Send your complaint with all relevant details (including the thread URL, the moderator’s name, and any screenshots if applicable) directly to
communityteam@ccpgames.com. - Escalate (if necessary): If your complaint is specifically about a Community Team member rather than a standard forum moderator, CCP has an internal affairs department that handles these. You can attempt to reach them by submitting a general support ticket on the EVE Online Support Center under the “Forums & Community” category.
https://support.eveonline.com/hc/en-us/requests/new
I don’t know if the “Forums & Community” category is still listed, been quite a while since I’ve used it so if it’s not present, just pick a category that’s closely related to it…
Other than that, just be concise and polite, make sure to provide links to specific examples along with names, dates and time…
Good luck and don’t spam the forums, best to just quietly file reports on any Community issues..
DMC
o7