[Resolved] Issues downloading and updating the client

EVE Information Portal Announcements
1

Issues with a third party provider (Cloudflare) are causing some players to encounter problems with downloading and updating the client. We will be monitoring Cloudflares attempts to resolve this and will update you here and on status.eveonline.com as their efforts progress.

Updates

  • 09:25 UTC - Cloudflare has identified the issue and a fix is being implemented. We will continue to monitor their efforts.
  • 09:50 UTC - Cloudflare has implemented a fix and will be monitoring the results.
  • 10:36 UTC - This incident has been resolved.
7 Likes
2

I’m jealous that @CCP_Lumi now has 1 more solution than me. I wonder why there’s no forum badges based on solutions?

3

I misread that as “issues with a third party provider (Cloudstrike)” and thought "OK, what did they mess up this time?

4

I have the same problem. I can’t update.

Server manager encountered an error Failed to update client for eve-online/Tranquility (2863404)
Request timed out v [ClientUpdateFailedError]: Failed to update client for eve-online/Tranquility (2863404)
Request timed out
1 Like
5

I too have this problem

6

I also have this issue. Is there a workaround till it gets fixed?

edit: nvrmind im an idiot. the folder I was trying to use didnt have permissions to be written too.