Mac installer issue

Hi guys

For some reason I thought it would be a great idea to format my Mac and start fresh. What a stiff up that was…

After updating my os to current version, I download the eve client, excitedly drag to the applications folder getting ready for a massive down load and I’ll be back to losing expensive pixels to you true pvp’ers, alas no space pixals are being lost,

After opening the app in applications it tries to install but it keeps saying there was a problem and to delete and try again. No matter how many times I have repeated the steps still I can’t be bullied is space by kid half my age in some other country.

Any one have ideas to try while my support ticket keeps getting older and haven’t seen a response, seems like it was opened and gone stuff that and I’ll wait for the other guy to look at this ticket…

Thanks

R