Looking at recent events, how the CSM has shaken out as a player advocacy body, and the original intended purpose of the process for giving perspective to game development, and the past issues it was born more or less out of, I don’t think it is a viable mechanism continuing forward. I actually see it becoming a greater detriment to meeting the original challenges it was hoped to address.
1, It represents the margins of Eve Online’s player base to near no level. Eve is a game a various play style, and pursuits. The CSM focus will continue to be hyper focused on narrower areas, that ultimately hurt the game’s potential to grow and bring in new players.
2, The primary official method of correspondence and interaction with it is ineffective with the amount of ad hominem and vitriol allowed to be fostered within it. The ideas are far too often not what is discussed in the Assembly Hall forum, but the person proposing them. Many of the most hostile and blatant perpetrators of this are player political bloc members with representation within the CSM wishing to control the discourse. It’s become far more a critical front on the sov front, than a player advocacy and advisory mechanism for CSM.
3, It is a meaningless democratic process, as it is per account, not per player. Thus, again ensuring it will only ever represent player political blocs who engaging in account milling to ensure their interest like a Tammany Hall political machine.
4, Its, full stop, not working to better the game. Eve as a game did not make money in the last quarter. The IP, and how that was licensed and marketed did. By every indirect metric, and the general consensus, game population is in a concerning decline. Yet the loudest voices on this, some in the CSM, claim it is the game not being allowed to STAY mostly the same causing it to be so despite the stagnations within it that limit new player progression paths. Eve is twenty years on now but stuck with the inertia of purity concepts for how the game should be, game play wise and monetization wise. People, careers, larger industries about it have changed, drastically in its time. A mechanism like the CSM is not the best solution for shedding that now harmful inertia.