[Resolved]20240229 - Client Crashes related to Shadow Quality

EVE Information Portal Announcements
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After today’s update we are seeing an increase in client crashes. Most likely this is associated with shadow quality. If you have encountered these crashes since downtime, we recommend setting the “Shadow Quality” to disabled. This setting can be found by pressing Esc to access the in-game menu, under Display & Graphics.

Edit: If players loose any ships due to this issue, they should contact support to discuss the possibility of a reimbursement.

20:11 Update by CCP Arcade :
We have deployed an update which should resolve this issue. Players will need to close their clients and restart the launcher. That will prompt the launcher to download the update.

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Wooooooo the Shadows will get ya

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Any specific situations where the clients crash? I have everything on “high” and so far it works like a charm.

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I already spotted these guys when I was docking. I told them to leave my graphics alone…

I hope CCP will be bringing out Apache to fix the problem :slight_smile: ( I’ll get my coat )

p09z3x9q

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50b lost due to your crash error, what do CCP?

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They surely will…

:eyes:

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we completely failed today due to this problem.

Related Kills | J133638 | 2024-02-29 12:00 | zKillboard

Our client crashed, and when we tried to reconnect, it crashed again and again.

This was the error code:
2024-02-29 12:53:05.791 app error: [client-manager] ‘tranquility’ EVE game client for ‘xxxx’ exited with an error code. Exit code: -1073741819

Many of our pilots are saying they will quit the game.

How can CCP quell their frustration?

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:face_with_hand_over_mouth:

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You are already rich as scrooge mcduck due to zero risk WH PvE. You can absorb a tiny loss without even noticing it.

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so basicly you are trying to say YOUR isk is more valueable then WHer ISK, LMAOOOOO

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I’m saying that you can easily absorb that cost due to the nice isk faucet you got going on in WHs.

CCP never reimburses fights no matter what. Why would they do so for WHs?

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I talked about bugs breaking PVP, this is not about wormholes.

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We understand that the ghost titan incident went unresolved. But no one thinks that’s right.

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9df

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We have deployed an update which should resolve this issue. Players will need to close their clients and restart the launcher. That will prompt the launcher to download the update.

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Did this update resolve the DX12 stuttering issues?

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Way to go. :+1:

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It’s not about ghost titans. It has been the stated policy since earliest days of eve. Fights are not reverted. What happens happens. Sometimes you get lucky and enemy get’s screwed over by servers, sometimes you end up on the receiving end. It happens and this is one of the best policies that CCP has come out with and sticks with (and we have been on the receiving end of it many many times).

More over everyone sane agrees with this policy. Otherwise you could revert every fight by crying about lag or ping or whatever else you can come up with. It would make the game completely pointless because you could recover from every loss by crying on the forums.

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WH dwellers deserve to be treated like anyone else regardless what you think about it…end of story…and now quit this ‘you are rich enough so you don’t need to be reimbursed’ nonsense.

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Agree, everyone else is treated so that fights are not reimbursed for any reason whatsoever. Why would WHs be special?