[RESOVLED] 20251212 - New Eden Store Unavailable from Character Selection Screen

[CCP_Lumi]

Currently, we are seeing an issue where some players cannot load the New Eden Store (NES) from the Character Selection Screen. While the team is investigating working on a fix for this issue, you can bypass the problem by loading the NES from in-game.

Update
20251212 - 16:08 UTC - The issue has been identified and a fix is in the works. It will be deployed after the weekend.
20251215 - 09:37 UTC - The fix for this issue will be deployed during today’s downtime.
20251215 - 11:11 UTC - The fix was deployed and has resolved the issue.

[DeMichael_Crimson]

Well, never knew that option was available…

Thanks for the update…

[Misty_Dreamscape]

Thank you so much for the clear communication and lightning-fast attention to this! It’s genuinely appreciated to see the team jump on these issues so quickly and even provide a simple workaround while a proper fix is being prepared. The update is super reassuring, and it’s great to know the solution is already in the pipeline. Honestly, the transparency and responsiveness are exactly what kept me playing—thanks again for keeping us in the loop and for all the hard work you put into keeping New Eden running smoothly! Peace

[Synthetic_Infomorph]

Good to see where your priorities lie.

[Spacetramp_Drago]

I’ve used it for years.

[Dyver_Phycad]

That’s how you get the 15k weekly free SP without “logging in”.

[Tiger_space_Thedark]

you prefer they don’t fix it ?

[DrysonBennington]

Will there be AI modules and AI upgrades available in the NES? The modules and upgrades would scan your skills and then tweak the attributes slightly.