SISI "wrong password" login problems

Hi, im having problems with loging onto singularity test server.
i had to change my password (i forgot my old one xD) and now i cannot log onto the server.
password reset aint working for sisi
i remember long time ago in pre-launcher days you had to go post somewhere or write a ticket to GM or something with acces request.
is this still a thing or nothing can be dome here and i have to w8 to next mirror ?

I had the exact same issue. I couldn’t log in to Sisi. It claimed my password was incorrect, though I’d been logging into TQ with the same credentials. It resolved on its after the next mirror of Sisi The password updated with the mirror, which was 9/17/2019. Hope this helps somebody.

KN