The emails sent to security@ccpgames.com were forwarded to Team Security.
But we decided to slowly transition away of reporting any violations in the game to that specific email, as it was setup for something different, like InfoSec.
So now the best way to reach Team Security regarding botters, fraudsters, RMTers and hackers is via a support Ticket. This for sure will end up in our queue and get attention it deserves.