At roughly 17:30 UTC today, the character search cluster was inadvertently taken offline making it impossible to search for player characters and create private contracts to said characters.
The search cluster was put back online at ~18:30, but will need approximately 12 hours to fully repopulate. During that time, players attempting to search for other characters or creating private contracts may face issues. Will update this thread when the search function is completely back online.
Apologies for the inconvenience. Fly safe!
e: Search was fully functional a tad early at ~06:30
If you are experiencing issues with searching for a character in-game, please file a support ticket.
âInadvertentlyâ taken offline. Thatâs truly a masterwork of doublespeak diplo goo. Who is in charge of the data center where one can âinadvertentlyâ offline a production server?
âUnexpectedly went offlineâ would be better phrasing as we donât know at this time how it happened. A later investigation may possibly include discussing the incident with AWS Support.
today, the character search cluster was inadvertently taken offline making it impossible to search for player characters and create private contracts to said characters.
I plan to use this the very next time Frostpacker is fined by a Safety Officer.
