Verification code not sending on Singularity

(Vertigoe) #1

When trying to login to Singularity I get the following message

“Please enter the verification code we just sent to your email address. If you do not receive the email within 30 minutes, please contact Customer Support”

I never receive the email on any of my accounts. I contacted Customer Support like it says, and they said they cannot help me and I had to make a post on this forum about it. I see there are other people with this same issue.

Is there a workaround on this?

(Chan'aar) #2

Remove two factor authorisation.

This question seems to come up every week.

2FA does not work on SISI.

CCP should pin this.