During the consultation they reminded me that I had another way to raise the standings I needed, so instead of taking my hard earned isk, they suggested a free alternative.
They also very nicely answered a few other questions I had.
I appreciate the honesty and will book them in the future if I ever need their services.
Excellent service with fast turnaround! Highly recommended for anyone that needs their standings corrected in short-order. Easy to work with and polite. Thank you!