Please don’t tell me you tried to fix any issues again on one of my rare days off work!? And why do those downtimes differ? sometimes it’s 10 minutes, sometimes it’s 30 minutes. I really try to understand, as - for someone who is not into IT and server stuff - you just restart a computer. What’s the problem there?
They need to bring the servers up gently, too fast and the hamsters sort of puff up , with VERY sad and accusing expressions before they explode, the second restart can only happen after a good clean up and hamster reload, and they aren’t exactly trusting after seeing their friends shoveled up.