Some recommendations to please pass on to developers:
SHIP CREWS
I would recommend including a crew purchase option for large ships - in other words you can hire crew as you would a ship segment or add on for a vessel - each level of crew adding a higher bonus to certain ship stats.
NPC HIRE
Also, perhaps create NPC mercenary guilds where you can purchase either an NPC escort ship to accompany you or an NPC cargo vessel that can accompany you on mining missions etc. (non-agent missions - use drone like commands to control them) to transport ore back and forth - this is handy for solo players and would encourage them to stay or even start the game - not everyone wants to be part of a corp.
SHIP ALERT in low sec
Also include a ship alert that let’s you know when a negative security value player enters a low sec system where you are and also an alert when combat scanners are being actively used in a system to warn player characters risking expensive mining ships etc. in low sec and null sec space. Active scanning can be picked up by specialized passive sensors fitted to the ship - this would encourage more characters into low sec and null sec space
SELF DESTRUCT
Also, the option to self-destruct your ship causing damage to ships around you within a certain radius depending on the ship and contents (weapons ammunition etc.). Because I have never understood how my massive ammunition laden battleship can explode and not damage vessels 1000 meters off my bow. This would also make pirates more wary and again encourage people into low sec. Of course, the self-destruction would kill your pilot and any crew
Anyway… a few ideas