Any issues with auth service? Can't login or add account. 502 and 504 HTTP errors

2026-10-01 10:38:32.700 app error: [character-presence-manager] Could not determine location for character 2112448040 SSO responded with an invalid status code: 504 - Gateway Time-out P [InvalidSingleSignOnResponseError]: SSO responded with an invalid status code: 504 - Gateway Time-out
at H (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1430834)
at process.processTicksAndRejections (node:internal/process/task_queues:104:5)
at async w (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928541)
at async _ (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928635)
at async C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1925516
at async C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928927
at async l (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:2:1746)
at async S (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928874)
at async s (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1925405)
at async _ (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1926268) {
body: ‘\r\n’ +
‘504 Gateway Time-out\r\n’ +
‘\r\n’ +
‘504 Gateway Time-out\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’
}
2026-10-01 10:38:36.535 app info: [scheduler] Stopped scheduler foreground
2026-10-01 10:39:37.770 app info: [ServerManagerIPC] ServerManager is starting to run { startTime: ‘2026-10-01T10:39:37.770Z’ }
2026-10-01 10:39:37.770 app info: [ServerManagerIPC] Preflight checks completed successfully
2026-10-01 10:39:37.772 app info: [server-manager] Starting refresh cycle for eve-online / tranquility
2026-10-01 10:39:37.772 app info: [cdn-hosts] Resetting preferred binaries host to https://binaries-fallback.eveonline.com/
2026-10-01 10:39:37.772 app info: [cdn-hosts] Resetting preferred resources host to https://resources-fallback.eveonline.com/
2026-10-01 10:39:37.964 app info: [cdn-build-info] https://binaries.eveonline.com/ has the newest build for tranquility (3561556)
2026-10-01 10:39:37.964 app info: [cdn-hosts] Preferring https://binaries.eveonline.com/ for binaries until the next refresh
2026-10-01 10:39:37.964 app info: [cdn-hosts] Preferring https://resources.eveonline.com/ for resources until the next refresh
2026-10-01 10:39:37.965 app info: [server-manager] Previous tranquility build: 3561556, current build: 3561556
2026-10-01 10:39:37.965 app info: [server-manager] tranquility build is unchanged.
2026-10-01 10:39:37.967 app info: [server-manager] Ready to play!
2026-10-01 10:39:37.970 app info: [server-manager] Finished refresh cycle for tranquility
2026-10-01 10:39:37.970 app info: [ServerManagerIPC] ServerManager is no longer running {
2026-10-01 10:42:00.414 app error: [character-presence-manager] Could not determine location for character 2112448040 SSO responded with an invalid status code: 502 - Bad Gateway P [InvalidSingleSignOnResponseError]: SSO responded with an invalid status code: 502 - Bad Gateway
at H (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1430834)
at process.processTicksAndRejections (node:internal/process/task_queues:104:5)
at async w (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928541)
at async _ (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928635)
at async C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1925516
at async C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928927
at async l (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:2:1746)
at async S (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1928874)
at async s (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1925405)
at async _ (C:\Users\games\AppData\Local\eve-online\app-1.17.0\resources\app.asar.webpack\main\index.js:8:1926268) {
body: ‘\r\n’ +
‘502 Bad Gateway\r\n’ +
‘\r\n’ +
‘502 Bad Gateway\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’ +
‘\r\n’
2026-10-01 10:44:37.972 app info: [ServerManagerIPC] ServerManager is starting to run { startTime: ‘2026-10-01T10:44:37.972Z’ }
2026-10-01 10:44:37.973 app info: [ServerManagerIPC] Preflight checks completed successfully
2026-10-01 10:44:37.974 app info: [server-manager] Starting refresh cycle for eve-online / tranquility
2026-10-01 10:44:37.974 app info: [cdn-hosts] Resetting preferred binaries host to https://binaries-fallback.eveonline.com/
2026-10-01 10:44:37.975 app info: [cdn-hosts] Resetting preferred resources host to https://resources-fallback.eveonline.com/
2026-10-01 10:44:38.546 app info: [cdn-build-info] https://binaries.eveonline.com/ has the newest build for tranquility (3561556)
2026-10-01 10:44:38.546 app info: [cdn-hosts] Preferring https://binaries.eveonline.com/ for binaries until the next refresh
2026-10-01 10:44:38.546 app info: [cdn-hosts] Preferring https://resources.eveonline.com/ for resources until the next refresh
2026-10-01 10:44:38.547 app info: [server-manager] Previous tranquility build: 3561556, current build: 3561556
2026-10-01 10:44:38.547 app info: [server-manager] tranquility build is unchanged.
2026-10-01 10:44:38.549 app info: [server-manager] Ready to play!
2026-10-01 10:44:38.551 app info: [server-manager] Finished refresh cycle for tranquility
2026-10-01 10:44:38.551 app info: [ServerManagerIPC] ServerManager is no longer running {
startTime: ‘2026-10-01T10:44:37.972Z’,
endTime: ‘2026-10-01T10:44:38.551Z’

got the same issue

looks like its a login server that has gone down cant log in on website, get a gateway time out there

ESI down. Logins down from 18k to 16k.

It started at least 20 mins ago and no update about it.

it will prob be up after dt i hope haha

OK, some update to status now EVE Online Status

lol hahaha, just my luck when I want to login before DT :woman_shrugging: