Can't connect with the launcher

Issues, Workarounds & Localization General Issues
1

Default launcher and not the new one… i’m constantly getting

“Detecting launcher version…
It’s taking a little longer than expected to get the launcher version.
Please give it some more time, and if the issue persists, contact Customer Support.”

Not sure if it’s just me :frowning:

2

No issues here. File a ticket with customer support.

3

Runs fine for me as well. Check if you can connect with the server, open a command prompt and type “ping 172.65.201.188”. If it fails somewhere it should tell you at what hop.

4

Take a look at https://support.eveonline.com/hc/en-us/articles/5887843768604-Unable-to-detect-the-launcher-version

If you are still having issues, you can submit a ticket to our help center:

Submit a Support Ticket

Be sure to add the following information:

Launcher logs

Network Diagnostics

5

Same issue

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.