Cant log in with my alts

Hello,
I cannot log in with my alts on the test server however my main (this account) has no issues. Says “incorrect password” even though I have no issues logging in the alts on tranquility.

The last mirror was done on October 21st, 2020.

Did you change the password for the alt accounts on/after that date? If so, you’ll need to use the old password. If you don’t have the old password, you won’t be able to use those accounts on Sisi until the next mirror (which will probably come by the end of February).

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I understand the issue now, thanks a lot!

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