Connectivity Issue: Socket closing

New Citizens Q&A
1

I keep getting closed socket every few minutes and dumped out of game. Are there any in game issues happening? I didnt see anything on dev blog.

2

ja dois dias que nao consigo jogar quando a ccp vai arrumar essa merda ou vou ter que parar de jogar eve

3

Having the same issue, after getting to character screen. I pick the toon I want, wait to log in to station, and invariably receive a socket closed message. Has been occurring for approximately the last 36 hours.

4

Hi @MIndi_Clone226 and @Valkynr_Kion.

Socket closures tend to happen due to a temporary disconnect between your computer and the tranquillity cluster. This issue can be anywhere between your computer and the servers themselves. But if the issue was on one of the servers or near the data-centre I would expect that we would see a lot more people having issues.

Try these basic troubleshooting steps:

  • Restart your computer
  • Reset your internet connection (Restart any routers, modems and other networking devices)
  • Clear your Eve Cache, press Esc in game, and go to the ‘Reset Settings’ tab. From there click ‘Clear Eve Cache’.

If you continue to have problems, you may want to file a support ticket. and see if they can give you more specialised help.

You may also be able to get a hand from other players in #issues-workarounds-localization:general-issues forum section.

Best of luck o7