Contacts keep red

This weekend me and one of my alts add a new contact and add him to budy list with blue standings to both contact lists (personal and corporate). Nevertheless that contact is never with the green dot showing that he’s online even when we were chatting. He also had the same issue on his side.
What do you think might be the issue?

Are you certain he had you set on his list also?

Watchlists were changed a while back to only show online status if you both have the standings set.

Seems like you think he has, but worth double checking to be sure.

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Thanks, I will

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