Error 1020, Can not sign-in Eve Store/Acct. Management etc

Access denied, Error code 1020
Can not sign in Eve-store / Account Management / Customer Support.

can still play the game, can use forum,
but can’t go in website to buy game time or post support ticket etc.

Error messege as below:

Access denied
Error code 1020
You do not have access to
The site owner may have set restrictions that prevent you from accessing the site.

Error details as below:

I got an error when visiting

Error code: 1020
Ray ID: 79d5866cfa2aced5
Country: CN
Data center: sjc07
Timestamp: 2023-02-22 06:04:34 UTC

need help.

You can reach support via a few ways outlined here: Contacting Support that don’t require login, recommend to send to from the email listed on your account.

1 Like

I also cannot access 'account management" when logged into and accessing CCP please tell the eve community how to fix it. It has been a reoccurring error over the years. Seems there is a misimatch in server/client handshaking going on.

Details of error:


Connection timed out

The initial connection between Cloudflare’s network and the origin web server timed out. As a result, the web page can not be displayed.

  • Ray ID: 7a14a8a17f19714a
  • Your IP address: xxxx
  • Error reference number: 522
  • Cloudflare Location: xxxx

An unexpected error occurred, please try again later. If the problem persists, please contact [customer support].

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.