Thanks everyone for the feedback, a lot of good points here, and importantly, we have/had all of them identified on our list of opportunities for improvement.
We are looking forward and learning from the past, not lamenting or arguing over it.
Happy to try to clarify some specifics further, keeping in mind that we are being deliberately vague in some cases, to minimize speculation risk, and also because we have to be able to course correct based on each step of this journey.